Football Club jobs in Walsall

JOB DESCRIPTION

JOB TITLE: Turnstile Operator
DEPARTMENT: Operations
LOCATION: Molineux Stadium
HOURS: Casual working hours
DATE: August 2026

To be considered for the role please complete the Steward Application Form and Diversity
Monitoring Form below and email to stadium@wolves.co.uk -

We are Wolves. English football’s original innovators.

As a founding member of the Football League, we boast one of the richest histories in the beautiful
game, shaping modern football while always staying true to our Old Gold roots.

Our purpose is to make our pack proud by uniting our city, inspiring our communities and delivering
unforgettable moments

We challenge ourselves to be brave, embrace new ideas and take ownership of our actions, while
earning trust through integrity, respect and humility. United as One Pack, we care for one another,
celebrate our differences and work together to achieve more than we ever could alone.

At Wolves, we honour our past while shaping our future. Creating lasting memories for our
supporters, our city and each other.

We are committed to safeguarding and promoting the welfare of children, young people and
adults at risk. We expect all colleagues and volunteers to share this commitment. This means that
the post-holder is required to apply all relevant policies and uphold the Club’s commitment to
safeguarding children, young people and adults at risk

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Job purpose

To admit spectators, check tickets.

Turnstile operators are not expected to be involved with searching or ejecting spectators or dealing
with conflict. Their role is specific, and they will be expected to call on a supervisor or specialist
stewards for assistance in dealing with any incident at their turnstile.

Turnstile Operators are supported by search stewards and a supervisor.

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Key responsibilities

• Attend the Stadium at given dates and times as directed by the Safety Officer.

• Attend pre-event briefing, and ensure all information is understood.

• Do not leave the stadium after signing in until the end of your duties.

• Attend all training sessions required.

• Attend the designated turnstile at the given time.

• Liaise with the search stewards and supervisor as and when required.

• Only admit to the stadium those spectators with a valid ticket or cash as directed for each

event.

• Immediately close your turnstile and stop admitting spectators when told to do so by the

Safety Officer, Area Supervisor or a Police Officer.

• Know the location of the first aid rooms within the Stadium.

• Be fully conversant with any methods or signals used to alert staff that an emergency has

arisen.

• Be capable of recognising potential fire hazards and suspect packages, reporting such findings

immediately to the Supervisors or the Management team.

• Comply promptly with any instruction given in an emergency by the Safety Officer, Area

Supervisor or a Police Officer.

• Remain at your allocated posts as instructed unless authorised or ordered to do otherwise by

the Area Supervisor, or the turnstile manager.

• Report to the Area Supervisor or Safety Officer any damage or defect which is likely to pose a

threat to spectator safety e.g. a damaged turnstile.

• Assist as required in the evacuation of the ground.

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General responsibilities

• Compliance with Club policies

• Compliance with the Club’s health and safety procedures

• Compliance with the Club’s safeguarding policies

• To promote the Club’s values of progressive, humble, determined, bright and unified

• To work consistently to embed equality & diversity into the Club

• To undertake such other duties as may be reasonably expected

• To maintain professional conduct at all times
  

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Equality, Diversity, and Inclusion

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion,
supporting the organisation’s strategic aims to remove barriers and address inequality. You will play
an active role in promoting an inclusive, discrimination-free environment that ensures fair access to
opportunities and resources. This includes fostering a culture of dignity, respect, and belonging
where everyone is empowered to contribute, perform, and reach their full potential.

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Safeguarding Statement

We are committed to safeguarding and promoting the welfare of children, young people and adults

at risk. We expect all those associated with WWFC to share this commitment. This means that the

post-holder is required to apply all relevant policies and uphold the Club’s commitment to

safeguarding children, young people and adults at risk.

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