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Job Post Details

Community Digital Skills Trainer - Oban and Fort William - job post

AbilityNet
4.5 out of 5 stars
Fort William PH33•Hybrid work
£18,000 a year - Part-time, Fixed term contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £18,000 a year

Job type

  • Fixed term contract
  • Part-time

Location

Fort William PH33•Hybrid work

Benefits

Pulled from the full job description

  • Referral programme
  • Free or subsidised travel
  • Employee discount
  • Sick pay
  • Life insurance
  • Company pension
  • Health & wellbeing programme

Full job description

Job Purpose:

To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group.

Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.

Principal Accountabilities of the Digital Skills Trainer role:

Community Engagement, Outreach & Relationship Management

  • Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet’s Digital Skills Training programme.
  • Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities.
  • Collaborate with local volunteers and corporate partners to enhance delivery and support for participants.
  • Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.

Session Coordination:

  • Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.

Training Delivery:

  • Deliver group and one-to-one digital skills training sessions at various venues across your region.
  • Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate.
  • Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.

Digital Skills Support:

  • Support individuals over 55 and / or disabled people to build confidence with core digital skills, including:

- Introduction to technology and the internet

- Using email and basic apps across Apple, Android, and Windows devices

- Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)

Impact Monitoring:

  • Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.

Feedback & Evaluation:

  • Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.

Storytelling:

  • Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.

Regional Flexibility:

  • Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.

Other Duties:

  • Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.

Knowledge, Skills and Experience required:

  • Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
  • Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
  • IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
  • Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
  • Organisation skills: Strong organisational and administrative abilities.
  • Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
  • Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Job Types: Part-time, Fixed term contract
Contract length: 14 months

Pay: £18,000.00 per year

Expected hours: 21.0 per week

Benefits:

  • Company pension
  • Employee discount
  • Free or subsidised travel
  • Health & wellbeing programme
  • Life insurance
  • Referral programme
  • Sick pay
  • Work from home

Application question(s):

  • Are you located in the specified region with access to reliable transport

Work authorisation:

  • United Kingdom (required)

Willingness to travel:

  • 75% (required)

Work Location: Hybrid remote in Fort William PH33

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