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    • Shift Pattern: Flexibility required to meet business needs*.
    • We are currently looking to recruit a Walsall PPP (Public and Private Partnership) Operations…
    • Flexible 9-day fortnight working scheme.
    • £1,500 Annual Retention Payment*.
    • Clear career progression pathways and structured development panels.
    • Flexible 9-day fortnight working scheme.
    • £1,500 Annual Retention Payment*.
    • Clear career progression pathways and structured development panels.
    • You’ll be the first point of contact for IT support, helping to resolve issues efficiently while delivering an excellent customer experience.
    • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more.
    • Flexible bank holidays take them when it suits you.
    • You’ll work closely with managing agents, contractors, residents, and internal teams to oversee agreements, monitor service standards, and help resolve issues…
    • Total benefit value (includes pension contribution and full holiday entitlement:£60,804.45.
    • Learning and Development Offer (1).pdf.
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    • We’re looking for a proactive and detail focused Housing Operations Administrator to join our Customer Service team at PA Housing.
    • Optional nine-day fortnight working pattern.
    • We have various hour contracts available (full time and part time hours) - more details to be discussed during…
    • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more.
    • Flexible bank holidays take them when it suits you.
    • As a Harmful Sexual Behaviour practitioner within the service, you will use tools such as AIM3 assessments to support in understanding children and young…
    • No matter where a young person is within their social care journey, they will have one Aspiring Futures Practitioner or Street Team’s practitioner who will work…
    • Flexible Fridays and a 9-day fortnight working schedule — enjoy every second Friday off to maintain work–life balance.
    • Flexible working times / Hybrid Working.
    • Flexible Fridays and a 9-day fortnight working schedule — enjoy every second Friday off to maintain work–life balance.
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Job Post Details

Walsall Operations Manager - job post

Housing 21
3.1 out of 5 stars
Walsall
£75,195 a year - Full-time

Job details

Pay

  • £75,195 a year

Job type

  • Full-time

Location

Walsall

Benefits

Pulled from the full job description

  • Sick pay
  • Company events
  • On-site parking

Full job description

Hours: 35 hours per week

Shift Pattern: Flexibility required to meet business needs

We are currently looking to recruit a Walsall PPP (Public and Private Partnership) Operations Manager to join our Extra Care team here at Housing 21.

Within the role you will provide the effective delivery of services under the terms of the Walsall PPP contract and lead a team of Extra Care Service Managers and a Regional Extra Care Manager across the Walsall Region. Ensuring our properties and services meet the demands of residents, commissioning authorities and contractual requirements.

Due to the nature of this role, there is a requirement for the successful applicant to have a strong knowledge of leading with contract management. A very strong knowledge of operational management and understanding of how Local Authority contracts work out. Managed multi-contact management.

Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we’re looking for

The essential requirements for the role include:

  • Knowledge of the regulatory and legislative frameworks for Housing and Social Care (Essential)
  • Contracts Management (Essential)
  • Experience across Housing and Care services of leading complex multi-site services (Essential)
  • Working within older people services and understanding the issues and needs of older people, those with Learning Disabilities and Mental Health (Essential)
  • Knowledge and understanding of the requirements to deliver high quality Housing and Care services, ideally within an Extra Care setting and Residential (Desirable)
  • Experience in the delivery of specialist contracts (PFI/PPP) through indirect or direct delivery (Desirable)
  • Experience of working with Trade Unions (Desirable)

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Pay: £75,195.00 per year

Benefits:

  • Company events
  • On-site parking
  • Sick pay

Work Location: On the road

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