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    • This is a permanent, part time vacancy that will close in 8 days at 23:59 BST.
    • Shift Pattern: Fully flexible across the 5 days.
    • Wherever reasonably possible, attend a daytime operational staff meeting once a fortnight.
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    • Flexible 9-day fortnight working scheme.
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    • Flexible 9-day fortnight working scheme.
    • £1,500 Annual Retention Payment*.
    • Clear career progression pathways and structured development panels.
    • Total benefit value (includes pension contribution and full holiday entitlement:£60,804.45.
    • Learning and Development Offer (1).pdf.
    • You will work one weekend a fortnight and will have a set day off in the week.
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    • Hybrid work when on optional 2FF working pattern (working slightly extended hours across the fortnight and you take every second Friday off).
    • Optional 2FF working pattern, working slightly extended hours across the fortnight and you take every second Friday off.
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    • G10: £47,181 - £50,269 per annum.
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    • We offer specialised clinical supervision, a 9-day fortnight to support work/life balance, flexible working and specialist employee assistance and therapeutic…
    • You’ll play a key role in the development of innovative electronic products within a supportive R&D environment, with exposure to hardware, firmware and product…
    • Working closely with contractors, residents and colleagues across the business, you'll play a key role in ensuring services are delivered efficiently, contracts…
    • If you enjoy building relationships, solving problems and using your financial expertise to support both residents and the wider business, we'd love to hear…

Job Post Details

VacancyTitle: Housing Services Lead - job post

Housing 21
3.1 out of 5 stars
Coventry
£21,424.28 a year - Permanent
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Job details

Pay

  • £21,424.28 a year

Job type

  • Permanent

Location

Coventry

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension

Full job description

Salary £21,424.28 per annum
Location Coventry, Poppy Court

This is a permanent, part time vacancy that will close in 8 days at 23:59 BST.

The vacancy

Hours: 25 hours per week

Shift Pattern: Fully flexible across the 5 days

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.

We’re growing. Quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

Within the role of Housing Services Lead you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme.

Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we’re looking for

The essential requirements for the role include:

  • Experience in housing or property management with a focus on resident facing services and engagement
  • Solid understanding of health and safety and other RoSH regulations
  • Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors
  • Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities
  • A collaborative working style, with a proactive approach to problem-solving
  • Familiarity with tenancy management processes and housing management systems
  • A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
  • Willing to work towards Level 3 Housing Apprenticeship (if not held)

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications: 2 August 2026, with interviews taking place 3 August 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!

Benefits

Blue Light
Card

Discounted retail, leisure and hospitality

Holiday trade
scheme

Funded health
cash plan

Occupational maternity pay / paternity pay

Pension
contributions

Occupational sick pay

Lifestyle discounts

Car salary sacrifice and leasing scheme

Learning and development opportunities

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