Freemans jobs

Senior Project Manager 12 Month Fixed Term Contract

FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ

Hybrid flexibility minimum 2 office days per week

Are you a Senior Project Manager in technology and business-led projects? Do you have proven experience delivering large, more complex projects? We have an exciting opportunity for you to elevate your career within our Value Delivery Office (VDO) Function.

ABOUT THE ROLE

The Senior Project Manager will lead the successful delivery of larger, more complex and business-critical projects across the VDO portfolio, applying experienced project management judgement to deliver customer-focused and commercially sound outcomes within agreed scope, time, cost and quality.

In this role you will provide delivery leadership across complex initiatives, coach and support Project Managers to strengthen capability and consistency, and may also oversee larger projects or programmes, providing task-level direction and coordination without line management responsibility.

The role may also act as a delegate for the Head of VDO when required, supporting portfolio control, senior stakeholder management and board-level reporting or presentation cover.

ACCOUNTABILITIES

Solution Delivery

• Deliver and lead larger, more complex projects spanning digital, operational, customer and Technology change, bringing deep project management experience and a well-rounded understanding of business and technical contexts.
• Balance structure and pragmatism, applying the right level of governance depending on project size, complexity and risk, whilst adhering to agreed FGH standards, guidelines and processes.
• Ensure technical requirements are clearly articulated in business language, helping stakeholders understand impacts, dependencies and priorities.
• Lead, or contribute to the initial definition and impact assessment and estimation of project concepts and ideas.

Delivery Leadership, Coaching & Oversight

• Provide coaching, mentoring and delivery guidance to Project Managers, strengthening capability, confidence and consistent application of project management standards, tools and ways of working.
• Role-model strong delivery leadership, setting clear expectations for quality, governance, stakeholder management and delivery discipline across complex projects and programmes.
• Oversee larger projects or programmes where other Project Managers support delivery, providing task-level direction, coordination and prioritisation without line management responsibility.
• Act as a senior escalation and support point for Project Managers where delivery challenges arise, helping to unblock issues, resolve delivery dependencies and escalate risks appropriately.
• Support portfolio control activity on behalf of the Head of VDO when required, including consolidating delivery status, risks, dependencies, decisions and priority trade-offs.
• Represent the VDO in senior forums and provide cover for the Head of VDO at board or governance meetings when required, presenting delivery progress, risks and recommendations with confidence.

Business Analysis

• Support Business Analysts to plan and facilitate business design activities, including requirements gathering and definition of As-Is and To-Be processes.
• Work with Business Analysts and Technology teams to ensure technical designs, constraints and implications are understood, translated into clear business options and reflected in delivery priorities.
• Support Business Analysts in engaging stakeholders to validate whether proposed solutions meet commercial, operational and customer needs.

Relationship Management

• Build strong, trusting relationships across all business functions (ecommerce, retail ops, supply chain, finance, trading, marketing etc.) ensuring alignment throughout the project lifecycle.
• Encourage collaboration between technical and nontechnical teams, promoting shared ownership of delivery.
• Bring energy and enthusiasm to stakeholder interactions, rolemodelling a positive approach to problem solving and delivery.
• Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships.

Financial Management

• Have sound financial acumen and understand how to work with stakeholders and Finance to create complete business cases
• Used to having control of a budget, tracking costs and monitoring the financial health of a project.

ABOUT YOU

• Able to commute to Bradford City Centre a minimum of 2 days per week
• Extensive and proven experience delivering larger, complex Technology-led and business-led projects, ideally within a retail or fast-paced commercial environment.
• Proven experience coaching, mentoring and supporting Project Managers or delivery colleagues, including providing constructive feedback, guidance and support through complex change.
• Ability to understand technical requirements and translate them into businessfocused outcomes, options and decisions.
• Pragmatic approach to delivery, applying structure where required but flexible enough to adapt to changing priorities or constraints.
• Strong collaboration skills, able to bring teams together and inspire collective ownership of delivery.
• Creative and pragmatic problem solver, able to simplify complex issues and propose workable solutions.
• Confident working in environments with ambiguity, making informed recommendations based on data, stakeholder input and commercial understanding.
• Demonstrated ability to provide delivery leadership across multiple initiatives, prioritising effectively and making sound decisions where complexity, risk or ambiguity is high.

Communication & Leadership

• Excellent interpersonal and communication skills, able to engage effectively at all levels, both internally and with 3rd parties.
• Confident supporting, challenging and influencing Project Managers to improve delivery outcomes while maintaining a supportive and inclusive delivery culture.
• Experienced delivery leader with strong coaching, influencing and feedback skills, able to provide task-level direction to Project Managers and lead cross-functional, multi-disciplined teams in a matrix environment.
• Flexible and proactive approach to change, encouraging innovation and presenting change positively.
• Strategic thinking skills, able to place Transformation activity in an organisational context.

Technical Knowledge

• Strong planning, analytical and reporting skills, able to assimilate complex information and present recommendations.
• Awareness of business analysis best practises.
• Confident and proficient in the application of structured project management methods, tools and techniques with a recognised PM qualification such as APMG Agile PM, APM Project Management, Prince 2.
• Practical experience across Project & Software Development Lifecycles (Agile/Hybrid/Waterfall) and associated tools; techniques; methods.
• Broad awareness of Project Management and general Information Technology capabilities concepts and trends.

ABOUT US:

For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer.

With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone.

Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.

WHAT WE OFFER YOU:

FLEXIBILITY

We offer a range of hybrid and flexible working options to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.

TRAINING & DEVELOPMENT

Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.

We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.

We invest in our colleagues, giving them all the opportunity to progress.

INCLUSIVITY

As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.

Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.

BENEFITS
We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits for this role:

• Competitive salary, car allowance and annual bonus scheme
• 37 days holiday
• Private Medical Insurance and Healthcare cash plan
• Competitive pension scheme
• Paid paternity and maternity leave
• Incredible staff discounts
• Subsidised Canteen

Ready to apply?

If you’re excited about this opportunity and want to join FGH, click apply now to send us your application. Please be sure to include a link to your design portfolio on your CV.