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    • Checking in guests, as well as taking and processing bookings.
    • Monitoring costs and the accommodation revenue budget.
    • Have previous experience with Opera Cloud.
    • As well as having a willingness to learn and develop within the hospitality industry.
    • The hours of work are typically mixed with early and late shifts.
  • View similar jobs with this employer
    • > Leading all aspects of reception and front office.
    • The Front Office Manager will direct the strategic initiatives and objectives of the Front Office…
    • To ensure that you and the team provide a warm welcome to all guests on their arrival.
    • To assist guests in a friendly, courteous and professional manner…
    • Salary: Competitive (Dependent on Experience).
    • 28 Days Holiday Plus Company Benefits.
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    • Providing feedback and coaching to Housekeeping and front-of-house teams to maintain and raise standards.
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    • The role is permanent, full time between the hours of 8.30am -5pm Tuesday to Saturday.
    • The Ironwork's is multifaceted, with different teams managing different…
    • Previous experience in a hotel reception or front-of-house management position.
    • Hours: *40 hours per week, including weekends and bank holidays as required.
    • You’ll be part of the Front Office Team, spending much of your time in and around Reception, while also demonstrating a strong presence across the wider Estate…
    • Reporting to the Resort Manager, you will be a pro-active and visible manager across all areas of the Resort acting as Duty Manager and a key support for guests…
    • Assist in front of house training to deliver exceptional standards.
    • Assist the team in the venue operations, ensuring all front of house and back of house…
    • Aiming to exceed the pre-agreed monthly targets through the entire front desk team.
    • Full time role would be 40 hours per week, not including breaks.
    • Hours : 40 hours a week, flexible over a 7-day shift pattern and will include working mornings, evenings and weekends.
    • To perform “selling’ tours when required.
    • Lead and support the front of house team day to day.
    • 2+ years' supervisory or front of house experience in a health, beauty, wellness, hospitality or luxury…
    • We are now seeking to recruit an experienced Reception and Reservations Manager whose main responsibility will be as follows:

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Job Post Details

Front Office Supervisor
Motel One London-Southwark
·
3.2
Unit 4, 160 Blackfriars Road, London SE1 8EZ
Full-time
Apply now

Job details

Pay information not provided
Employee discount
Full-time
Unit 4, 160 Blackfriars Road, London SE1 8EZ

Full job description

Front Office Supervisor

Job Description

Your next career move: supervisor! You will coordinate and manage our Front Office team in cooperation with the Department Manager. Your duties will also include the following:

  • Checking in guests, as well as taking and processing bookings
  • Reviewing bookings, overbookings and options
  • Monitoring costs and the accommodation revenue budget
  • Implementing and maintaining the internal Motel One quality management system
  • Shared responsibility for conducting internal coaching, cross-trainings and onboarding new Front Office staff

Benefits:

  • Bonus program: The better the guests rate their stay, the higher the bonus!
  • Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
  • Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
  • Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
  • Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/retail industry or be looking for a change of career
  • Enjoy developing employees – and ideally have some management experience
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
  • Be a team player and willing to provide assistance across departments – we achieve our results together
  • Have previous experience with Opera Cloud
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