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Front of House jobs in Feltham West

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    • Knowledge of industry regulations and safety standards.
    • Efficient scheduling of staff based on venue needs.
    • 33 days leave (inclusive of bank holidays).
    • Overseeing the front-of-house team to ensure seamless operations across all sections.
    • Passion and knowledge of restaurants, good cooking, good sourcing of food…
    • Skills of precision and ability to work under stress.
    • Follow and counsel the customer in the purchase, taking care of the product presentation and ensuring…
    • Communicate clearly with the front-of-house and management teams.
    • Lead and support the kitchen team during service.
    • Support with ordering and stock checks.
    • Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can…
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    • Examples of delivering business growth and meeting KPIs.
    • Examples of coaching teams to create unforgettable guest experiences.
    • Effective communication skills to coordinate with kitchen and front-of-house staff.
    • Coordinate with the front-of-house staff to ensure timely and accurate food…
    • 50% Staff discount for you and your family / friends to enjoy in any of our restaurants.
    • Competitive salary + service charges.
    • To ensure good stock control by following the 7 Steps of Unaccounted.
    • To make sure Food Safety and Health & Safety Standards are consistently followed to…
    • You will have a high level of emotional intelligence, and demonstrable experience of handling a range of customers and their needs.
    • Liaising with the stock taker and head office.
    • Must hold or be able to hold a personal licence.
    • Job Types: Full-time, Contract, Permanent.
    • Lead and motivate the front-of-house team to deliver exceptional guest experiences.
    • Maintain high standards of cleanliness, presentation, and compliance.
    • Excellent communicator with a natural sense of elegance and empathy.
    • Moritz, with the prestigious addition of Langosteria at the historic *Raffles Hotel London…
    • Drive high standards of food presentation, cleanliness, and service quality across all areas of the restaurant.
    • The ideal candidate will have:*.
    • Team Leadership & Development: Supervise and support both front-of-house and kitchen teams, providing hands-on leadership, training, and motivation to uphold…

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Job Post Details

Topgolf logo
Front of House Manager
Topgolf
(part of Callaway Golf)
·
3.5
Moated Farm Drive, Addlestone KT15 2DW
£27,000 - £30,000 a year
Full-time

Job details

£27,000 - £30,000 a year
Referral programme, Employee discount, Store discount, Flexible schedule
Full-time
Moated Farm Drive, Addlestone KT15 2DW

Full job description

Job Responsibilities

  • Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations.
  • Develop and implement operational strategies to enhance the guest experience and overall service quality.
  • Monitor and maintain appropriate inventory levels for supplies and equipment.
  • Collaborate with other departments to coordinate events, promotions, and special activities.
  • Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
  • Implement and enforce company policies and procedures to uphold service standards.
  • Manage budgets and financial aspects related to hospitality operations.
  • Stay current with industry trends and best practices to continuously improve service offerings.
  • Efficient scheduling of staff based on venue needs.

What We're Looking For

  • Prior experience in hospitality management or a related role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and adapt to changing demands.
  • Proficiency in hospitality management software and Microsoft Office.
  • Knowledge of industry regulations and safety standards.
  • Financial acumen and budget management experience.

In return we offer

  • 33 days leave (inclusive of bank holidays)
  • Flexible working hours
  • Continuous professional development in a fast-growing company
  • Food and Beverage discounts
  • Discounted use of Topgolf, extending to friends and family

Salary Range £27,000- £30,000+ up to 10% bonus

You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'.

As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.

Job Type: Full-time

Pay: £27,000.00-£30,000.00 per year

Benefits:

  • Employee discount
  • Referral programme
  • Store discount

Work Location: In person

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