Full Time Medical Receptionist jobs in Oxfordshire

Job description

The team at Akessa Healthcare is expanding and needs additional colleagues to assist with the development of our clinical services. This is a great opportunity for medical secretaries to join the team on a full time or part time permanent basis.

The appointment is based at The New Foscote Hospital in Banbury.

A harmonious work pattern is part of our wider commitment to improve the quality and experience of our team. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance, if it works for you and works for the role, we'll do our best to make it happen.

However, before applying, please note that:

• The Akessa Health Care does not offer hybrid or remote working
• The role is for designed for an energetic, enthusiastic and able candidate and not applicants who wish to slow down

About us:

The Foscote Hospital was established in Banbury almost 40 years and has provided services and treatments to thousands of people from across the region. We have over 50 consultants, all of whom are leaders in their specialist fields and choose to hold their private practices here, working alongside our friendly, highly qualified and experienced nursing and support teams.

We are currently recruiting for an enthusiastic and experienced Medical Secretary to join our expanding team.

The role is to sit within our patient pathway team to provide assistance with patient bookings and referrals. In this role, you will be assisting with management the patients journey as well as secretarial and administrative support to our Consultants. It is therefore essential that you have proven recent medical secretarial experience, preferably within a private hospital/clinic setting, in order to keep up with this busy yet rewarding role.

Duties include:

• Being first point of contact for calls from patients, hospital staff and GPs.
• Liaise with patients on all matters relating to the arrangement and organisation of appointments, referrals, correspondence, follow up, and any matters as delegated by the consultant.
• Ensuring professionalism and excellent customer service at all times.
• Prepare and manage clinic and theatre appointments/lists.
• Deal with referral letters and onward referrals.
• Document management; dealing with all correspondence, typing, faxing, filing, scanning, archiving.
• Ensure prompt and accurate audio transcription of all patient related and general correspondence

Essential Personal Attributes:

• Pleasant and fun loving.
• A can do attitude.
• Looking for a long term position.
• Highly organised with excellent time management skills.
• Understanding of patient care, display empathy and tact.
• A passion for customer service and a desire to provide an exceptional patient experience.
• Excellent working knowledge of the Microsoft Office suite, including Word and Outlook.

Desired Skills & Experience:

• Medical Terminology course (AMSP).
• Previous experience as a medical secretary.
• Experience of working within a private clinic or hospital.
• GDPR knowledge.

Training and support will be provided as required.

What we offer:

• Competitive salary based on experience and skill set
• 25 days of annual leave per year, rising with service
• Paid day off for your Birthday
• Company pension
• Employee Health & Wellbeing support service
• Discounted on-site food & drinks
• Employee, friends & family discounts
• Private medical insurance

Job Types: Full-time, Permanent

Pay: From £27,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Private medical insurance
• Referral programme

Ability to commute/relocate:

• Banbury OX16 9AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please note: we cannot provide visa sponsorship for this role. Please confirm you do not need visa sponsorship if you are successful in the selection process?

Experience:

• Medical terminology: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person