Full Time jobs in Alton Towers

Project Co‑ordinator – Job Description

Overview

Broad Oak Properties is a leading retrofit specialist, delivering high-quality, sustainable homes and buildings across the UK. Part of the Broad Oak Group, we’ve been at the forefront of residential decarbonisation since 2002. With over £200 million in secured funding and more than 3,000 energy-saving measures installed annually, we play a key role in the UK’s drive toward net zero. Our team thrives in a professional, innovative culture with strong values around sustainability, collaboration, and customer care. As the demand for renewable energy, insulation, and low-carbon solutions continues to grow, so do the career opportunities within our organisation. Join us and help shape a greener, more energy-efficient future.

The Project Co‑ordinator provides essential organisational, administrative, and communication support to ensure the smooth delivery of projects and contracts. Working closely with Project Managers and Contract Managers, the role helps maintain progress, uphold quality standards, and ensure stakeholders receive timely, accurate information. The Project Co‑ordinator acts as a central hub for documentation, reporting, and day‑to‑day coordination across multiple workstreams.

Key Responsibilities

Project & Contract Support

• Support both Project Managers and Contract Managers with planning, scheduling, and coordination of activities.
• Assist in managing contract deliverables, deadlines, and compliance requirements.
• Track contractor performance, ensuring documentation, certifications, and evidence are submitted on time.
• Help prepare and maintain contract files, variations, and supporting documentation.
• Coordinate site visits, inspections, and technical appointments for both project and contract teams.

Administration & Documentation

• Maintain accurate project and contract documentation, including action logs, risk registers, trackers, and status reports.
• Prepare agendas, take minutes, and follow up on actions from project and contract meetings.
• Support procurement processes, including raising purchase orders and tracking invoices or delivery notes.
• Ensure all records are stored in line with organisational policies and audit requirements.

Stakeholder & Contractor Communication

• Act as a key point of contact for internal teams, contractors, suppliers, and external partners.
• Draft clear, professional communications and updates on behalf of Project and Contract Managers.
• Respond to queries promptly and escalate issues where necessary.
• Build strong working relationships to support collaboration and smooth delivery.

Data, Reporting & Compliance

• Monitor progress against project plans, contract KPIs, budgets, and milestones.
• Produce regular reports for management, highlighting progress, risks, and variances.
• Support Contract Managers with performance monitoring, compliance checks, and evidence gathering.
• Assist with quality assurance processes and ensure documentation meets required standards.

Operational Coordination

• Liaise with contractors and delivery teams to ensure operational activities run smoothly.
• Track resource allocation, scheduling, and logistics across multiple sites or contracts.
• Help resolve operational issues by gathering information, coordinating responses, and supporting decision‑making.
• Contribute to continuous improvement by identifying opportunities to streamline processes.

Skills & Experience

Essential

• Strong organisational and time‑management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
• Experience coordinating activities across multiple stakeholders or teams.
• High attention to detail and accuracy.
• Ability to manage competing priorities in a fast‑paced environment.

Desirable

• Experience supporting Contract Managers or working within contract‑driven environments.
• Knowledge of project management methodologies (PRINCE2, Agile, APM).
• Familiarity with CRM, contract management, or project management software.
• Understanding of compliance, quality assurance, or performance monitoring processes.

Personal Attributes

• Proactive, organised, and solution‑focused.
• Confident communicator who builds trust and rapport.
• Calm under pressure and adaptable to changing priorities.
• Collaborative and supportive team player.
• Professional, positive, and customer‑focused.

Application question(s):

• Do you live in Stoke on Trent / Staffordshire

Work Location: In person