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Job Post Details

Parts Co-ordinator - job post

Gas Care UK
Sunrise Business Park, Hulley Road, Macclesfield SK10 2LP
£28,000 - £30,000 a year - Permanent, Full-time

Job details

Pay

  • £28,000 - £30,000 a year

Job type

  • Permanent
  • Full-time

Location

Sunrise Business Park, Hulley Road, Macclesfield SK10 2LP

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • On-site parking

Full job description

Parts Coordinator (Gas & Electrical)

About the Role

We are looking for a Parts Coordinator to support our busy gas and electrical repairs and installations team.

This is a key role responsible for managing the full parts process—from receiving engineer requirements through to ordering, tracking, and coordinating job completion. You will play a vital part in keeping engineers productive and ensuring customers receive a fast, efficient service.

This is not a general admin role. We are looking for someone who can prioritise urgent jobs and take ownership of the process.

Key Responsibilities

Parts Ordering & Coordination

  • Receive and review parts requirements from engineers
  • Identify and accurately source correct parts
  • Prioritise urgent breakdowns (e.g. no heating/hot water)
  • Order parts from approved suppliers
  • Ensure engineers have parts to complete jobs first time

Supplier Management

  • Track orders and delivery times
  • Resolve delays, shortages, and queries
  • Maintain accurate records of orders and costs

Engineer & Customer Support

  • Communicate daily with engineers on job progress
  • Provide updates on parts and timelines
  • Contact customers to arrange return visits
  • Schedule jobs based on urgency and engineer availability

Systems & Administration

  • Update CRM/job management systems
  • Maintain clear records of outstanding parts and actions
  • Support operations reporting and process improvements

Stock & Efficiency

  • Identify commonly used parts
  • Support van stock improvements
  • Help reduce repeat visits and delays

About You

  • Confident working with engineers, suppliers, and trade parts
  • Strong organisational skills and attention to detail
  • Able to prioritise in a fast-paced environment
  • Comfortable using systems and learning new software
  • A proactive problem-solver with a can-do attitude

Experience Required

  • Experience in coordination, scheduling, or parts ordering
  • Strong administrative and communication skills

What We’re Looking For

  • Technically minded
  • Calm under pressure
  • Highly organised
  • Reliable and efficient
  • Strong communicator
  • Customer-focused

Why Join Us?

  • Be part of a fast-paced, growing team
  • Play a key role in improving efficiency and service delivery
  • Work closely with experienced engineers and suppliers
  • Opportunity to develop within the business

Apply now if you have experience supporting engineers and enjoy a role where organisation, technical knowledge, and problem-solving make a real impact.

Pay: £28,000.00-£30,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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