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Business Apprenticeship
Business Apprenticeship
Job details
Full job description
Fleet Evolution are a small but growing employee benefits business specialising in employee car schemes. This is a growing market and one which is challenging and complex within a small company that is growing and thriving. We seek apprentices to join us to fuel our growth and to develop long terms careers with a great potential!
Since 2013 Fleet Evolution have developed a fantastic award winning apprentice programme aimed at taking intelligent driven people to develop into leading lights within our organisation. All but 5 of our team have come via our apprentice programme and we have a proven track record in taking on talented people who want to develop a career but need a break into this programme and developing them into senior roles within the business.
The successful applicant will spend 15 months completing a level 4 NVQ in customer service or business admin or sales or even a level 4 in climate while training in each of our teams before we decide where your skills would be the best match. This apprenticeship would have a strong focus on account management and sales administration.
We are currently looking for a friendly, approach individual to join our team. As an apprentice you will be responsible for providing a memorable and positive experience to every one of our drivers and partners. You will be expected to listen, deliver, and care throughout every interaction. Your role will also include
- Supporting the sales, account management and marketing teams
- Endeavouring to provide a seamless and effortless experience to customers when dealing with complex queries.
- Customer satisfaction surveys to exiting customers
What the role involves
- To provide efficient and professional customer service to both customers and colleagues
- Assist in set up of new customers
- Process documents
- Manage our crm system and customer records
- Assist with key reports to customers
- Provide order updates to the account management and sales teams
The skills we’re looking for
- Excellent telephone manner
- Clear communication skills
- Organised
- Problem solving skills
- Attentiveness
We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long-standing commitment to providing exceptional customer service.
Joining our team is the ideal opportunity for a hungry individual to train and progress in a fast-growing company where your achievements will only be limited by your drive. After 15-18 months your salary will move to £27,000 with further opportunities to develop in a number of career paths. The lower salary in the apprentice programme is to enable you to be fully trained to include external training bodies, developing in areas we agree will benefit you and us.
Must have a minimum of 5 GCSE’s A-C (level 6 or higher) including Maths and English. You must be positive, hardworking, friendly, and open. Please note, we are in a remote location with poor public transport links so public transport is not viable.
In return, you’ll get full training, a career development plan, and a market leading suite of benefits. We want to train our stars of tomorrow and would love to welcome others to the programme.
The benefits we offer
- Competitive salary
- Company pension
- Healthcare
Job Type: Full-time
Salary: £16,000 per year increasing to £27,000 on completion of your apprenticeship
Job Types: Full-time, Apprenticeship
Pay: £16,000.00 per year
Application question(s):
- What interests you about this role? Why would you like to work with us?
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (required)
Job Types: Full-time, Apprenticeship
Pay: £16,000.00 per year
Ability to commute/relocate:
- Tamworth B79 0PF: reliably commute or plan to relocate before starting work (required)
Work Location: In person