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Job Post Details

Medical Receptionist
The Private GP Group
New Malden KT3 3TX
From £12.75 an hour
Part-time, Full-time
Apply now

Job details

From £12.75 an hour
Free parking, Free flu jabs, Transport links
Part-time, Full-time
Weekend availability
New Malden KT3 3TX

Full job description

Medical Receptionist – Part-time (Multiple Positions) – The Private GP Group, New Malden

Overview

The Private GP Group is a well-established and growing private healthcare provider, offering GP, specialist consultant and diagnostic services from our New Malden practice, New Malden Diagnostic Centre and Horsley Consulting Rooms.

We’re expanding our reception team and are recruiting for several part-time Medical Receptionist positions. Whether you’re looking for daytime hours, evenings or weekends, we’d love to hear from you. You’ll be the first point of contact for our patients and clinicians, and help make every visit smooth and welcoming.

Choose the shift pattern that suits you:

  • Daytime: Tuesday, Wednesday & Friday, 08:00–16:00 (22.5 hrs/week)
  • Evenings: Monday, Tuesday, Wednesday, Thursday, 15:00–20:00, Friday 15:00–19:00
  • Saturdays: Saturday 08:30–14:00

Please tell us which pattern or patterns you’re interested in when you apply. We’re happy to discuss some flexibility for the right candidates.

What you’ll be doing

  • Welcoming patients and visitors, and checking them in for GP, consultant and diagnostic appointments
  • Answering calls, emails and online messages across our different lines
  • Booking and managing appointments in Semble
  • Registering new patients, including ID checks and consents
  • Taking payments, issuing invoices and receipts, and helping patients with membership plans
  • Supporting clinicians with referrals, results follow-up, scanning and general admin
  • Keeping reception areas tidy and welcoming

What we’re looking for

  • GCSE English and Maths (or equivalent)
  • Experience in a reception, customer service or patient-facing role
  • A confident, friendly telephone manner and excellent communication skills
  • Good IT skills and strong attention to detail
  • Calm under pressure and able to juggle priorities in a busy environment
  • A commitment to patient confidentiality
  • Experience in a medical setting, or with Semble or Surgery Connect, is a bonus but not essential. Full training is provided.

Pre-employment requirements
Appointment is subject to:

  • an enhanced DBS check
  • evidence of MMR and diphtheria, tetanus and polio immunisation status, in line with UK healthcare guidance
  • satisfactory references
  • proof of the right to work in the UK

Pay: From £12.75 per hour

Benefits:

  • Free flu jabs
  • Free parking
  • Transport links

Application question(s):

  • Which shift patterns could you work?
  • Are you willing to have an enhanced DBS check?

Education:

  • GCSE or equivalent (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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