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    • Knowledge of NHS pensions and GP practice payroll.
    • A senior leadership position within an established and growing GP practice.
    • Job Type:* Full-time, permanent.
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Job Post Details

Practice Business Manager
Wassand Close, Three Bridges Road, Crawley RH10 1LL
From £45,000 a year
Full-time

Job details

From £45,000 a year
Free parking, Company pension, On-site parking
Full-time
Wassand Close, Three Bridges Road, Crawley RH10 1LL

Full job description

Practice Business Manager – Full Time

Bridge Medical Centre | Crawley, West Sussex

Salary: Competitive, dependent on experience and qualifications, with opportunities for performance-related progression.

Job Type: Full-time, permanent

Reporting to: GP Partners

About Bridge Medical Centre

Bridge Medical Centre is a well-established, forward-thinking and ambitious GP practice in Crawley, West Sussex, providing NHS primary care services to approximately 13,500 patients.

We are seeking an experienced, motivated and financially astute Practice Business Manager to take a leading role in the operational, financial and strategic management of the Practice.

This is an excellent opportunity for an individual who combines strong NHS primary care management experience with practical financial expertise and effective leadership skills.

Key Responsibilities

Financial Management and Accounting

  • Oversee and independently undertake essential bookkeeping, purchase and sales ledger administration, bank reconciliations and supplier payments.
  • Manage accounting systems, preferably Xero.
  • Prepare budgets, cash-flow forecasts, financial reports and expenditure analyses.
  • Monitor financial performance, identify discrepancies and implement effective financial controls.
  • Review supplier contracts and identify opportunities for cost savings.

Payroll, Pensions and NHS Income

  • Oversee payroll administration, PAYE, National Insurance, HMRC submissions and NHS pension processes.
  • Monitor and reconcile GMS contractual income, QOF payments, CQRS submissions and enhanced service claims.
  • Oversee NHS reimbursements, private income and other contractual payments.
  • Identify opportunities to maximise legitimate income and ensure accurate, timely claims.

Leadership and Human Resources

  • Provide effective leadership and management of the Practice's administrative and support teams.
  • Oversee recruitment, induction, appraisals, performance management and workforce planning.
  • Manage HR processes, staff development and operational efficiency.
  • Work directly with the GP Partners to implement business objectives and organisational improvements.

Practice Operations and Governance

  • Oversee patient services, reception, clinical administration and administrative workflows.
  • Maintain CQC compliance, inspection readiness, governance processes and quality improvement programmes.
  • Oversee IT systems, information governance, premises, procurement and supplier contracts.
  • Support business continuity, service development and strategic growth.

Essential Requirements

  • Significant experience in GP practice management, NHS primary care management or a comparable senior management role.
  • Strong leadership, organisational and workforce management skills.
  • Demonstrable hands-on experience in financial administration, bookkeeping, budgeting and financial reporting.
  • Practical knowledge of payroll, accounting systems and financial reconciliations.
  • Understanding of NHS contractual income, QOF, enhanced services and general practice funding.
  • Good knowledge of CQC requirements, governance and HR management.
  • Strong Microsoft Excel skills and financial analytical ability.
  • Ability to work independently, manage competing priorities and provide clear recommendations to GP Partners.

Desirable Requirements

  • Previous experience as a GP Practice Manager or Practice Business Manager.
  • Experience using Xero, SystmOne, TeamNet and CQRS.
  • Knowledge of NHS pensions and GP practice payroll.
  • A relevant qualification in business management, finance, accounting or healthcare management.
  • Experience of business development, financial forecasting and operational improvement.

The Ideal Candidate

We are particularly interested in an experienced, proactive and commercially aware individual who can combine strategic leadership with a practical, hands-on approach.

The successful candidate must be comfortable personally undertaking essential accounting, payroll and financial administration duties when required, while also leading and developing the wider Practice team.

What We Offer

  • A senior leadership position within an established and growing GP practice.
  • The opportunity to work directly with GP Partners and influence key business decisions.
  • A supportive multidisciplinary working environment.
  • Opportunities for professional development and career progression.
  • Salary progression linked to demonstrated competence, performance and achievement of agreed objectives.

Application Process

Please submit an up-to-date CV outlining your relevant management and financial experience.

Shortlisted candidates may be invited to complete a practical financial and operational assessment as part of the selection process.

Bridge Medical Centre is committed to equality, diversity and inclusion and welcomes applications from suitably qualified candidates.

Pay: From £45,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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