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Job Post Details

Receptionist for GP Practice - job post

Chertsey Health Centre
Stepgates, Chertsey KT16 8HZ
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Stepgates, Chertsey KT16 8HZ

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

Overview
We are seeking a professional and organised Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued. We are a busy, friendly GP Practice looking for a motivated and customer-focused Receptionist to join our positive and supportive team. This is a varied and rewarding role at the heart of our patient services.

About the Role

As a key member of our reception and administration team, you will be the first point of contact for patients both in person and via phone and digital channels. Your responsibilities will include:

  • Providing a warm and professional front-of-house service
  • Managing face‑to‑face, telephone, and digital patient enquiries
  • Supporting patients with appointment bookings and general queries
  • Using clinical systems and digital tools to update records accurately
  • Assisting the wider practice team to ensure smooth day‑to‑day operations

What We’re Looking For

We’re seeking someone who is:

  • Experienced in customer service
  • Confident using computers and digital systems
  • Able to stay calm and organised in a busy environment
  • Friendly, patient and committed to delivering excellent care
  • A strong communicator with a positive, team‑focused approach

Previous experience in a GP practice or healthcare setting is helpful but not essential—we value the right attitude and willingness to learn.

Why Join Us?

  • Supportive, welcoming team environment
  • Opportunity to make a meaningful difference to patient experience
  • Varied and engaging workload
  • Training and development opportunities within the Practice

If you’re enthusiastic, caring, and enjoy working with people, we’d love to hear from you.

To apply: Please send your CV and a short covering note explaining why you’d be a great fit for our team

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Expected hours: No less than 24.0 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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