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GP Receptionist jobs in Birmingham

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    • We are looking for applicants who are reliable, flexible and are committed to providing an excellent customer service.
    • GP Receptionist: 2 years (required).
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    • The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative…
    • Your proactive approach will support patients from their initial contact through their healthcare journey, making a meaningful difference every day.
    • The practice currently consists of 1 full time principal.
    • Knowledge of NHS dentistry and R4 computer system would be an advantage.
    • Full-time hours: 36 per week.
    • This role offers an excellent opportunity for individuals with a passion for administrative excellence and patient care.
    • The successful candidate will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support.
    • Managing the front of house reception area.
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    • Good IT and administrative skills.
    • We are looking for someone with previous experience of clinical coding *of hospital letters.
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    • 2 full days, totalling 13 hours minimum per week.
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Job Post Details

Experienced GP Receptionist/Administrator - job post

Meadowbrook Surgery
4 Meadowbrook Road, Halesowen B63 1AB
£12.71 an hour - Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time

Shift and schedule

  • Rotating shift

Location

4 Meadowbrook Road, Halesowen B63 1AB

Benefits

Pulled from the full job description

  • Company pension

Full job description

Meadowbrook Surgery are a friendly GP practice situated in an affluent residential area. We are looking for a GP receptionist who has experience with dealing with the public and who can work well within a team as well as work independently.

We are looking for applicants who are reliable, flexible and are committed to providing an excellent customer service. Ideally the candidate will be proficient in using EMIS Web and DOCMAN and will have at least 2 years working within a general practice environment.

The vacancy is a 27 hours post spread over 5 days a week and will be on a rotational basis as shown below:

Week 1: Monday, Tuesday, Wednesday 8.00am to 2.00pm, Thursday 8.00am to 12.00 and Fridays 8.00am to 1.00pm

Week 2: Monday, Tuesday, Wednesday 8.00am to 2.00pm, Thursday 8.00am to 12.00 and Fridays 1.30pm to 6.30pm

Main duties of the role is to offer administrative support to our clinical team as outlined below:

Processing telephone requests for appointments, home visits, telephone consultations and ensuring callers are directed to the appropriate healthcare professional.

Processing and distributing incoming/outgoing mail

Taking messages and passing on information

Filing and retrieving paperwork

Computer data entry/data collation: Processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Maintaining and monitoring the practice appointment system.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Company pension

Education:

  • GCSE or equivalent (preferred)

Experience:

  • GP Receptionist: 2 years (required)

Work Location: In person

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