GP Receptionist jobs in Croydon

Overview
We are seeking a dedicated and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of the practice while maintaining a welcoming environment for all patients.

Responsibilities

• Greet patients warmly and manage their check-in and check-out processes efficiently.
• Schedule appointments and manage the dental calendar to optimise patient flow.
• Handle patient inquiries, both in person and over the phone, with professionalism and courtesy.
• Maintain accurate patient records and ensure all documentation is up to date.
• Process payments and manage billing inquiries effectively.
• Coordinate with dental staff to ensure seamless communication and patient care.
• Maintain a clean and organised reception area, ensuring it is welcoming for patients.

Skills

• Strong administrative skills with a keen attention to detail.
• Proficiency in office software applications.
• Excellent communication skills, both verbal and written, with a friendly demeanour.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Previous experience in a dental or healthcare setting is preferred but not essential as training will be given.
• Strong organisational skills to manage appointments and patient records effectively.

We look forward to welcoming a new member to our team who shares our commitment to providing outstanding dental care!

Pay: £12.75-£15.00 per hour

Benefits:

• Employee discount
• On-site parking
• Transport links

Education:

• GCSE or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person