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Medical & Aesthetic Clinic Receptionist
REJUVENCE CLINIC
Rejuvence Clinic, Ground Floor Commercial Unit - Block E, 30 Indescon Square, Canary Wharf, London E14 9DR
£26,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£26,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Free or subsidised travel
Employee discount
Sick pay
Free parking
Company pension
On-site parking

Full job description

Job description

Introduction

Rejuvence Clinic is an established aesthetic, minor surgery and medical clinic providing cutting edge treatments. We also offer private GP services, male circumcision procedures and laser hair removal. We have recently moved into our new flag ship clinic in Canary Wharf. At the new location we have a large dedicated reception area, 4 operating rooms, 1 laser room, 2 examination/consulting rooms as well as a large staff well-being area. There is disabled access and staff kitchen and changing facilities.

We are registered with the Care Quality Commission (CQC) and rated as GOOD. CQC registration means we are able to offer clients a host of regulated treatments and services.

Job Description

We are looking for someone who can work as a front of desk receptionist and admin assistant. They will be the first point of contact for all visiting patients and clientele. They should have an extremely friendly and welcoming manner and adept at making all clientele feel comfortable and calm.

They should be computer literate. They will be required to handle all telephone, email and social media enquiries from potential clients. They should be organised and maintain a firm handle of all enquiries ensuring we maximise all leads coming into the business.

They will also need to carry out administrative duties ensuring the efficient running of the clinic on a day to day basis and in line with CQC requirements.

There is also a sales and marketing element to this role. The successful applicant should be confident and conscientious, contributing to the progression of the company as a whole. We will be keen for the successful applicant to develop relationships with local businesses in and around the clinic and especially with HR departments within companies based in Canary Wharf.

Experience is preferable. We are looking for someone with drive and ambition. We are looking for someone who is confident, willing to learn and is extremely conscientious. We will provide all necessary training and support on the job. At Rejuvence we look at ourselves as a family and will do our utmost to make you feel welcome.

Summary of responsibilities and duties

  • Answer all telephone enquiries 4 days a week (including Saturdays), 32 hours per week.
  • Reply to all email enquiries
  • Reply to all enquiries on social media (WhatsApp, Google, Facebook, Instagram)
  • Maintain diary (cloud based CRM clinic management suite - training will be provided)
  • Meet & greet patients/clients
  • Follow-up patients and clients who have received treatment at Rejuvence.
  • Chase up patients and clients for Google Reviews and Pabau Reviews.
  • Admin Assistant
  • Sales of cosmetic products

Qualifications and Skills

  • ESSENTIAL: Computer Literate (preferably should be familiar with PC/Apple/iMac/IOS operating system; Google Software Suite - MS Office).
  • ESSENTIAL: Good command of spoken and written English.
  • DESIRABLE: Able to produce posts for social media including image and video editing. Be proficient in the use of popular editing tools. Training will be provided on site.

Benefits

  • Subsidised aesthetic treatments and skin care products.
  • Full Training on site (including Level 1 Life Support, Adult safeguarding, Child Safeguarding, Information Governance, Confidentiality and Data Protection)
  • Rejuvence are committed to ensuring all employees are regularly appraised and will aim to provide and subsidise opportunities for career progression and professional development through additional paid for courses relevant to the job role.

Job Type: Part- Type

Basic salary: £26,000

Job Types: Full-Time (32 hours per week)

Job Type: Full-time

Pay: £26,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free or subsidised travel
  • Free parking
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • London E14 9DR: reliably commute or plan to relocate before starting work (preferred)

Education:

  • Certificate of Higher Education (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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