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    • Haslemere Health Centre is a large, modern GP practice with 19,000 patients and a multidisciplinary team including GPs, nurses, pharmacist, health care…
    • Previous experience as a receptionist, ideally within a medical or healthcare setting.
    • As the first point of contact for patients—both via triage forms and at…
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    • Acting as the first point of contact for all visitors to the home.
    • Taking responsibility for managing new enquiries.
    • Free meal on every shift.
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    • Busy GP practice looking to recruit an experienced, enthusiastic and motivated receptionist to work minimum 20 hours per week to include mornings, afternoons &…
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    • Hours of work will be Monday to Friday as part of a shift pattern ( 7.30-3.30, 8-4pm and 11-7pm).
    • This is a full time role at 37.5 hours per week.
    • We are looking for Patient Services Assistants (Receptionists) to join our teams at Ship Street and Judges Close Surgeries full-time for 37.5 hours per week.
    • You will also need to be efficient, flexible and professional, with extremely good attention to detail.
    • To provide secretarial and administrative support to the…
    • Well paid salary according to experience (pay advertised will be adjusted relative to experience).
    • Full training will be given.
    • Job Types: Part-time, Permanent.
    • Experienced Full-Time Receptionist required for General Medical Practice in Notting Hill.
    • 37.5 Hours per week: The successful candidate will need to be very…
    • Join our friendly and supportive team, working varied shifts between the hours of 8am-8pm (most shifts required are PM shifts)with most weekends and bank…
    • National Minimum Wage; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing &…
    • Our Receptionist will be the first point of contact within the dealership and will use their excellent communication skills and professional and friendly manner…
    • You will be the first point of contact for patients, providing exceptional customer service while efficiently managing appointment scheduling, patient inquiries…
    • Acting as a receptionist and/or meeting and greeting patients.
    • We are looking for professional and committed individuals with relevant experience working as a…
    • Minimum 27 days annual leave + 8 bank holidays (pro rata).
    • This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that…

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Care Navigator/Receptionist
Haslemere Health Centre
Haslemere GU27 2BQ
£13 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Free parking
Company pension
Private medical insurance
On-site parking

Full job description

Practice Overview

Haslemere Health Centre is a large, modern GP practice with 19,000 patients and a multidisciplinary team including GPs, nurses, pharmacist, health care assistants, physiotherapist, paramedic, mental health practitioner and social prescriber. Our practice operates from a modern, single-storey NHS Health Centre featuring 20 consulting rooms, located within the grounds of Haslemere Hospital. We also have a smaller branch surgery in Fernhurst, along with additional administrative offices within the hospital.

Summary

We are seeking a Care Navigator to join our friendly and supportive team. This is a busy, patient‑facing role at the heart of the practice and includes both reception and administrative duties. You do not necessarily need previous GP surgery experience — full training will be provided — but you do need resilience, patience, reliability, and a good sense of humour.

Responsibilities

  • Greet and assist patients efficiently and courteously at front desk.
  • Answering incoming telephone calls and handling queries appropriately
  • Booking, amending and cancelling appointments accurately
  • Signposting patients to the most appropriate services
  • Maintaining patient confidentiality at all times

Person Specification

Essential

  • Reliable, punctual and well organised
  • Calm and resilient in a busy, pressurised environment
  • Patient‑focused with good communication skills
  • Able to multitask and prioritise effectively
  • Good attention to detail
  • Common sense and a willingness to learn
  • A positive attitude and a good sense of humour
  • Basic IT skills

Desirable

  • Experience in a customer‑facing or administrative role
  • Experience in a healthcare environment

Working Pattern ( 19 hours per week)

  • Wednesday: 8.00am – 6.30pm (1 hour unpaid lunch)
  • Friday: 8.00am – 6.30pm (1 hour unpaid lunch)

What We Offer

  • NHS Pension Scheme
  • Private medical insurance
  • Free on‑site parking
  • Full training and ongoing support
  • A friendly and supportive team environment

Interview Information

Please note: Interviews are planned for week commencing 24th August

Pay: £13.00 per hour

Work Location: In person

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