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Are you a proactive and organized individual with a passion for delivering exceptional patient care? Look no further! Bexleyheath Dental Practice & The Sandford Dental Implant & cosmetic centre, a reputable private and NHS dental clinic, is currently seeking a Dental Treatment Coordinator to join our close-knit team. We warmly welcome full-time candidates who possess excellent communication skills and a patient-centred mindset. Join us in providing comprehensive dental treatment coordination within a supportive and collaborative environment.

Position: Orthodontic Administrator

Job Type: Full-time

Location: Bexleyheath, Kent

Job Description:

As an Orthodontic Administrator with our Dental Practice, you will play a pivotal role in ensuring a seamless and positive patient experience. Your primary responsibilities will include:

Patient Care and Communication:

· Welcome and greet patients, ensuring their comfort and answering any initial inquiries.

· Act as the primary point of contact for patients, guiding them through their treatment journey.

· Effectively communicate treatment options, procedures, and associated costs to patients.

· Address patient concerns and questions, providing reassurance and support throughout their dental treatment.

· Schedule and coordinate appointments, optimizing the dental practice's efficiency.

Treatment Coordination:

· Collaborate with dentists and other dental professionals to develop comprehensive treatment plans for patients.

· Present treatment plans to patients, explaining the procedures, expected outcomes, and financial obligations.

· Assist patients with insurance-related inquiries and claims processing.

· Coordinate referrals to specialists, ensuring smooth transitions and continuity of care.

· Follow up with patients to ensure treatment compliance and schedule necessary appointments.

Administrative Support:

· Maintain accurate and up-to-date patient records, including treatment plans and financial information.

· Manage patient billing, process payments, and discuss financial arrangements as needed.

· Ensure timely and accurate completion of administrative tasks, such as filing, data entry, and correspondence.

· Collaborate with the dental team to optimize office workflow and patient scheduling.

Qualifications and Skills:

To excel in this role, we are seeking candidates with the following qualifications and skills:

· Previous experience as a dental treatment coordinator or in a dental nursing role is preferred.

· Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.

· Strong organizational abilities and attention to detail.

· Proficiency in R4 is preferred

· Knowledge of dental procedures, treatment planning, and dental terminology.

· Familiarity with insurance processes and claims management.

· Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

· Compassionate and patient-centred approach to patient care.

Our Practice:

At Bexleyheath Dental Practice & The Sandford Dental Implant & cosmetic centre, we are committed to providing exceptional dental care in a modern and well-equipped facility. Here's what you can expect:

State-of-the-art Facility: Our practice is equipped with advanced technologies to support high-quality dental care.

Supportive Environment: Join a collaborative team that values open communication and teamwork.

Professional Development: We offer opportunities for continuous learning and growth through training programs and CPD activities.

Positive Reputation: Our practice has earned a strong reputation for delivering excellent patient care and customer service.

We are seeking exceptional individuals to join our team:

· Motivated and Proactive Dental Treatment Coordinators: We welcome individuals who are proactive, organized, and committed to delivering exceptional patient care.

· Team Players: We value individuals who thrive in a collaborative setting, where teamwork and communication are highly valued.

Salary: Competitive based on experience.

If you are dedicated to providing outstanding patient care and eager to contribute to our ongoing success, we invite you to seize this exciting opportunity. Apply now and take the first step toward shaping the future of dental care.

Note: We appreciate all applications, but please note that only shortlisted candidates will be contacted for interviews.

Job Type: Full-time

Pay: £13.00-£15.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Transport links

Application question(s):

• What is your salary expectations?

Experience:

• Dental Treatment Coordinator: 1 year (preferred)

Work Location: In person