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    • You will be the first point of contact for patients, providing a professional and compassionate service both in person and over the phone.
    • View all Hellesdon Medical Practice jobs - Norwich jobs
    • Salary Search: Medical Receptionist salaries in Norwich
    • Able to work at the Walsingham branch surgery when required.
    • Open and close the surgery, following all associated procedures, when rota'd to do so.
    • ​Working Hours: Full Time 37.5 hours per week - Monday - Friday 9AM - 5PM.
    • ​​*You will be required to travel to other locations where necessary.
    • Salary:* £29,000 to £32,000 depending on experience.
    • Hours:* 37 hours per week, Monday to Friday, 9am to 5pm.
    • Location:* Swaffham office with hybrid working and…
    • This role is offered on a part-time basis of 19 hours per week, working Tuesdays and Fridays, 08:00–18:30, with a one-hour unpaid lunch break on each day.
    • The Humbleyard Practice is looking to welcome an experienced healthcare assistant into our practice to support our nursing team.
    • Our Digital Care Team plays an important role in helping patients navigate their healthcare journey through our digital services.
    • Providing direct clinical care for patients, including clinical assessments, diagnoses and treatment, under the supervision of a GP;
    • This role will be covering shifts between 8:00-18:30, split by morning and afternoon shifts, hours/days to be discussed at interview.
    • Vida Healthcare are looking to welcome a Reception Team Leader on a full-time basis.
    • The role of the Reception Team Leader (RTL) is to be responsible for the…
    • King's Lynn PCN is seeking two experienced first contact physiotherapists (FCPs) to deliver a high-quality musculoskeletal (MSK) assessment and management…
    • They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
    • 10 surgery practice equipped with the latest equipment.
    • As a Dental Nurse, you’ll be supporting clinicians to deliver a full range of high-quality dental…
    • Responsible to: James Whitlock, Clinical Pharmacist.
    • Contract Type: Fixed-term Maternity Cover.
    • Pharmacy technicians are different to clinical pharmacists as…
    • Rapha Delivery Pharmacy (Charmer Consultants Ltd) is seeking a reliable, detail-oriented Dispensing Technician / Pharmacy Dispenser to join our distance-…

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Job Post Details

Medical Receptionist
Hellesdon Medical Practice
343 Reepham Road, Norwich NR6 5QJ
£12.71 an hour
Part-time, Permanent
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Job details

£12.71 an hour
Flexitime, Sick pay, Free parking, Company pension, Cycle to work scheme, On-site parking
Part-time, Permanent
Flexitime
343 Reepham Road, Norwich NR6 5QJ

Full job description

About Us

Hellesdon Medical Practice is a friendly, patient-focused GP surgery committed to delivering high-quality healthcare to our community. We pride ourselves on providing excellent service and support to both patients and staff in a welcoming environment.

The Role

We are looking for an enthusiastic and organised Medical Receptionist to join our team. You will be the first point of contact for patients, providing a professional and compassionate service both in person and over the phone.

Key Responsibilities:

  • Greeting patients and visitors in a courteous and helpful manner.
  • Answering telephone calls and managing appointment bookings.
  • Handling patient queries and signposting to appropriate services.
  • Processing prescriptions and maintaining accurate patient records.
  • Supporting the clinical team with administrative tasks.

About You

  • Excellent communication and interpersonal skills.
  • Strong organisational ability and attention to detail.
  • Ability to work under pressure and as part of a team.
  • Previous experience in a healthcare or customer service role is desirable but not essential.
  • Proficient in IT systems (training will be provided).

What We Offer

  • A supportive and friendly working environment.
  • Training and development opportunities.
  • NHS pension scheme.

We are looking for one part-time candidate to join the team for 27 hours per week.

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

  • Cycle to work scheme
  • Flexitime
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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