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Garden Centre Assistant jobs in Fetcham East KT22

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    • We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our…
    • As a customer service assistant, you will be the first and last point of contact during our customers visit to the store.
    • Processing sales at the till point.
    • As a customer service assistant, you will be the first and last point of contact during our customers visit to the store.
    • Processing sales at the till point.
    • You will be supporting the allotment team in hosting viewings, undertaking inspections, attending engagement and site clear up days.
    • Our Plants Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor product ranges.
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    • 33 days annual leave including bank holidays, with 3 days used during the Christmas shutdown period.
    • £500 refer a friend bonus.
    • Statutory Sick Pay from day 1.
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    • Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive…
    • Assist the centre manager in the running of the centre, Supporting him in all areas of Health and safety.
    • Hours Per Week: 40 Hours Per Week Including Weekends*.
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    • Prior experience working within a garden centre environment.
    • 15% Staff discount (Increase to 20% after 5 years of service).
    • Previous experience managing a team.
    • Great customer service skills and a keen eye for detail are prerequisites for this role.
    • Must be well presented, outgoing and friendly, able to quickly build a…
    • Prepare high-quality coffee and drinks consistently.
    • Dial in espresso and maintain standards throughout the day.
    • Prepare and serve simple food.
    • Your role will combine exceptional customer service with an enthusiasm for plant care and interior inspiration.
    • Attention to detail and pride in presentation.
    • To take pride in delivering excellent customer service.
    • To have or be willing to complete a basic food hygiene certificate.
    • Free staff parking on site.
    • A rewarding and responsible position running our shrub department at our Woldingham Garden Centre.
    • You must be outgoing and well presented, friendly, able to…
    • To full fill this FULL TIME or PART TIME (incuding all weekends) position you will need to:
    • Be highly retail/sales orientated.
    • Be very fit and hands on.

Job Post Details

Introduction to Horticulture - job post

Royal Botanic Gardens Kew
3.9 out of 5 stars
London TW9 3AE
£25,579 a year - Full-time, Fixed term contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £25,579 a year

Job type

  • Fixed term contract
  • Full-time

Location

London TW9 3AE

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Employee assistance programme
  • Company pension
  • Cycle to work scheme
  • Discounted gym membership

Full job description

Details

Reference number

471023

Salary

£25,579
per annum
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Administrative Assistant
Student Pay Grade

Contract type

Fixed term

Length of employment

6 months

Business area

RBGK - Horticulture, Learning and Operations

Type of role

Operational Delivery

Working pattern

Full-time

Number of jobs available

4

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

London, London (region), TW9 3AE

About the job

Job summary

This role is offered as part of a positive action programme designed to open doors for individuals who are currently underrepresented in the sector. In Horticulture, people from Asian, Black, Mixed Heritage, or from Other ethnic backgrounds remain significantly under-represented. Within our Gardens Directorate, we also see too few colleagues from lower socio-economic backgrounds.

Our Introduction to Horticulture course is now an entry-level pathway for people from these communities to access this field of work. This programme is about learning skills and discovering the extraordinary potential of a career rooted in plants, landscapes, and the natural world.

Job description

This role is overseen by the School of Horticulture, students undertake the 6 month Introduction to Horticulture at Kew during which time they are expected to complete academic training at level 1 via day release course while gaining practical horticultural work experience at the Royal Botanic Gardens Kew on a rotation through the three main garden departments – Gardens, Arboretum and Glass

Candidates should not have any prior professional horticultural experience or horticultural qualifications and must be able to undertake physical work in a range of different environments (including high temperatures and high humidity e.g. work placements under glass), as well as being able to work outside in all seasons.

Must identify as Asian, Black, Mixed Heritage or Other background, and / or come from a lower socio-economic background, i.e. the occupation of the main household earner when you were aged 14 categorises you as coming from a lower socio-economic background (according to the Social Mobility Commission guidance), or whilst you were at school you were eligible or in receipt of free school meals.

For more information about socio-economic background please refer to the Definitions Guidance document in the downloads section.

Person specification

A lower socio-economic background means the occupation of the main household earner when you were aged 14 categorises you as coming from a lower socio-economic background (according to the Social Mobility Commission)

Interview planned for 3 August 2026.

Benefits

Alongside your salary of £25,579, Royal Botanic Gardens Kew contributes £7,410 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : jobs@kew.org
  • Email : jobs@kew.org

Recruitment team

  • Email : jobs@kew.org
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