Garden Centre Assistant jobs in Southall Broadway

We’re currently recruiting for an enthusiastic Sales Advisor to join our team, supporting the day-to-day operations of our vibrant Planteria and Outdoor Sundries departments within our Garden Centre.

Who are Garsons?

Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms.

We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values.

What does the role involve?

We’re looking for someone with a keen eye for detail and a passion for delivering outstanding customer service, helping to drive sales across our Planteria and Outdoor Sundries departments

Responsibilities:

• Provide our customers with an exceptional level of service by assisting them in selecting products, answering questions and providing recommendations.
• Ensure Garsons merchandising and housekeeping standards of the department are maintained.
• Ensure displays are innovative, practical, and maintained, and that these are refreshed on a regular basis.
• Maintain the quality of plants through watering.
• Order product using our retail management system.
• Communicate effectively at all levels.
• Carry out everyday duties such as advising customers; stock replenishment; stock taking; lifting and moving stock.

What skills and experience do you need?

• Excellent customer service and communication skills, with a friendly and approachable attitude.
• Previous retail shop floor experience within a busy environment.
• Experience in a plant or horticulture environment.
• Competence and confidence to work with computers.
• Ability to work well in a team environment and collaborate with colleagues.
• Ability to work on their own initiative.

Contract: This is a permanent, full-time role.

Hours: A fortnightly pattern of Monday to Friday, 8.30am to 5.10pm or 9.30am to 6.10pm with a contracted day off each week, plus working alternate weekends.

Package:

• 20% Employee discount (plus discount for designated household member)
• 28 days paid holiday increasing to 31 days with 2 years’ service (pro rata)
• Company bonus scheme
• Learning and development opportunities
• Company Sick Pay scheme
• Pension scheme
• Access to health and wellbeing support
• Service rewards awarded for 10 years’ and 25 years’ service
• Company events
• Discounted ‘Pick Your Own’ fruit and vegetables
• Uniform provided
• Free car parking on site

Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Job Types: Full-time, Permanent

Pay: From £26,463.00 per year

Benefits:

• Company events
• Employee discount
• On-site parking
• Sick pay

Work Location: In person