General Building jobs in Dudley

The General Manager has overall responsibility for circa 30 staff including Assistant Manager, Team Leaders and Operatives.

THE ROLE
As a General Manager you will report into the Director. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract.
The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered.
Key responsibilities of the role are:
Contribute fully to the effective planning and delivery of the operational teams within the contract area.
You will participate and innovate in securing the long-term future of the contract region.
You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions.
Provide the day to day leadership required to meet local and national objectives.
Contribute fully to the effective planning and delivery of the operational teams within the contract area.
Participate and innovate in securing the long-term future of the contract region.
Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions.
Direct the operational activity of the business to meet requirements as set by the Director.
Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required.
Monitor the performance of the business through agreed reporting procedures. Safeguard the company’s image and credibility.
Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard. and actively participate in the maintenance and improvement of the overall company QHSE culture.
Monitor the contract’s financial and reporting procedures, and assist the Regional Director in the setting of budgets.
Ensure the maintenance of quality standards, in particular the application of the company’s Quality Management systems for ISO9001, ISO4001 and ISO45001.
The General Manager will also focus on day-day tasks, including but not limited to:
Responsible for operational planning and service delivery.
Oversee and contribute to the smooth running of the contract.
Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating
Evaluate the productivity of the employees.
Monitor the efficiency and organise the maintenance of vehicles and machinery.
Evaluate the products and services provided by the company, for maximum efficiency.
Carry out financial reporting including forecasts of sales, costs and profits.
Review management accounts and will produce accurate monthly forecasts.
Review stock levels.
Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates.
Inspect and certify completed works.
Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out.
Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts.
Carry out other duties that may arise relevant to the role.
Determine staffing levels and establish an effective team.
Ensure that all employees are effectively managed and employee records are kept up-to-date.
Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations.
Effectively implement and monitor the company's health & safety policy and associated procedures.
Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work,agree additional works, resolve issues
Any other duties that may arise relevant to the role.
Health and Safety:
To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times
You will carry out instructions from your Line Manager in accordance with Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems and the Employee Handbook.
You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out.
You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works.
You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites.
You must promote safe working practises at all times and you will ensure that all equipment is safe to use.
You will Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts.
You will carry out other duties that may arise relevant to the role.
Machine Maintenance and Security
You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use.
You are to ensure the correct use of all machinery/equipment in accordance with its handbook.
You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly.
You must ensure that all machinery/equipment is secured at all times (when not in use). Quality and Customer Care
In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems.
To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task.
To monitor and maintain your work output to a satisfactory level and standard.
To ensure that you conduct yourself in a polite and friendly manner at all times.
To ensure that any associated administration is completed and returned to the office within the required timescales.
Environmental
In accordance with our ISO14001 Accreditation.
To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials.
To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations.
The above list is not exhaustive and you may be required to undertake other duties as may be reasonably required by the company.
Knowledge, Experience and Skills
The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience.
Qualifications
A nationally recognised academic arboriculture/horticultural/construction qualification
NEBOSH (or willingness to complete)
A full, clean driving licence is an essential requirement for this role.
Personal
Among the personal characteristics sought will be:
Ambition
High energy levels
Strong leadership skills
Sound business acumen
Commercially minded
Relationship building & team building skills
Good presentational & IT skills
Strong negotiating skills
Vitality and resilience under pressure
Numerically confident and competent
Able to produce professional written reports
Strong in planning and time management
The ability to champion QHSE compliance and continuous improvement
A clear identification with the requirements of Glendale customers
Living, or committed to living, within 45mins drive of Reeves Street, Bloxwich, Walsall. The role of the General Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports.
The General Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The General Manager is critical to decision-making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.