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Youth Wellbeing Practitioner
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Centre Assistant
Job details
Full job description
FLEXICO - Centre Assistant
Flexico is part of the Wizu Group.
Leeds City Centre
32 Park Cross Street, Leeds, LS1 2QH
£26,500 | Full Time | 8:30-17:30, Monday–Friday
We create flexible workspaces where people genuinely want to be. Spaces that feel welcoming, supportive and professional, where local businesses can thrive and communities can grow.
We’re proud of the culture we’ve built – one that’s collaborative, people-first and ambitious without losing its warmth.
With multiple industry awards, a growing portfolio and big plans for the future, there’s never been a better time to join Flexico. When you join us, you’re not just taking a job – you’re becoming part of a team that looks after each other and takes real pride in what we do.
What you’ll be doing
- Operations:
- Support the Centre Manager in delivering operational excellence across the centre.
Clients
- Deliver a consistently high level of customer service to all clients.
- Act as a first point of contact for client queries, issues, and requests.
- Support a positive, connected centre community by engaging with clients and encouraging interaction.
- Assist with client onboarding, including move-ins, move-outs, and workspace readiness.
- Ensure client records are accurate and maintained.
Team
- Step into the Centre Manager role during absence, ensuring continuity and operational excellence.
Your Centre
- Support oversight of building maintenance, health & safety, and compliance standards.
- Carry out required checks and audits, ensuring any issues are identified, escalated where necessary, and followed through to resolution.
- Liaise with contractors and suppliers on site as required.
- Prepare and maintain contractor work lists and log all facilities requests.
- Escalate building issues appropriately and ensure timely follow-up.
- Maintain an understanding of key building information, layouts, and compliance requirements.
- Support fire safety compliance, including ensuring documentation and assigned responsibilities are in place.
Sales & Finance
- Ensure the centre is consistently “show ready”, with vacant offices prepared for viewings.
- Support and conduct client tours when required.
- Provide timely and accurate feedback via CRM following tours.
- Support move-in and move-out processes to ensure accuracy and a smooth client experience.
- Manage stock ordering, ensuring best value for money and cost efficiency across supplies and consumables.
- Support billing accuracy for ad hoc services and charges.
- Open and close the centre in line with procedures.
- Greet clients and visitors, providing a professional and welcoming front-of-house experience.
- Manage reception duties including calls, emails, enquiries, mail handling and diary support.
- Maintain communal areas, including kitchen restocking and general presentation standards.
- Complete daily floor walks and spot checks to ensure centre standards, safety, and compliance are maintained.
- Support completion of monthly audits and follow-up actions.
- Keep systems, records, and documentation accurate and up to date.
- Manage keys and fobs, including set up, replacements, and associated charges.
- Support basic IT setup and troubleshooting for clients where required.
- Ensure all Flexico policies, procedures, and checklists are consistently followed.
What we’re looking for
- Confident working in a team and independently with a proactive mindset
- Organised, adaptable and detail-focused
- Friendly, professional and confident communicating with people
- Someone who genuinely enjoys helping others and takes pride in their work
Why join Flexico?
- Supportive, people-first culture
- Opportunities to progress into different or management roles
- Award-winning workspace brand, we are proud to be listed as a Sunday Times Best Places to Work employer
- We have exciting growth plans, there’s never been a better time to join.
- A team that genuinely looks out for each other
Our values that Guide Us:
- Love People – We put People first
- Deliver Excellence – We go above & Beyond
- Grow Together – We stretch, learn and succeed together
Check out our careers page on our website: https://wizuworkspace.com/careers/
Job Type: Full-time
Pay: £26,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Sick pay
Experience:
- Customer service: 1 year (preferred)
Work Location: In person