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Fire and security engineer - job post

Amberstone Security
2.7 out of 5
Manchester M1
Responded to 51 – 74% of applications or more in the past 30 days.

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time

Shift and schedule

  • Overtime


Manchester M1

Pulled from the full job description

  • Company pension
  • Employee discount

Full job description

General Description

Amberstone Security Ltd is now part of the ASEL Group. Amberstone is an innovative and dynamic security provider of both security technology and manned guarding solutions. Amberstone provides clients with a complete security solution to remove and or mitigate their business risks. Due to further and ongoing demand we have numerous UK wide vacancies. If you have the drive, ambition, skills and experience necessary then apply now for this role and join a team of like-minded engineers and technicians. You will be well rewarded, offered additional training and promotion opportunities within a business that is expanding across the UK and Europe.

As an Area Service Engineer, it will be your responsibility to undertake service and maintenance calls as scheduled by our Service Desk team, and small works as requested. You will also be a member of the out-of-hours on-call rota at Amberstone to ensure full coverage to our customers 24/7/365. This rota is liable to modification in its frequency.

You will be responsible for the customer base which lies within your own service area. We will endeavour to keep you within a set Service area, but there will be occurrences where we require you to work outside your normal Service area. You will always maintain levels of professionalism whilst representing the company in an approachable friendly manner, building working relationships with customer representatives at the sites where you regularly attend.

You will be required to assist in maintaining all SLA’s (Service Level Agreements) that we have agreed with customers and do your upmost to work as efficiently and professionally as possible to ensure we meet these demands.

Knowledge and skills requirement

You will possess a sound understanding and experience of CCTV / Intruder / Access Control /Fire systems, Amberstone will ensure that you are fully trained in the latest relevant safe working practices and training will be provided on different systems should you need it.

Our ideal candidate requirements:

  • Minimum of 3 years experienced with Electronic Security with an NSI Gold accredited company
  • Extremely competent with the service and maintenance of all types of Fire & Security Systems including Remote Monitoring
  • Be able to carry out maintenance and fault finding to a high level on all system types
  • Successfully meet security screening requirements to BS7858:2009, DBS and Police check
  • A High level of knowledge working on manufactures such as but not limited to: Honeywell, Menvier, Texecom, Paxton,, C-Tec , Advanced, Morley, Hikvision, Galaxy and more
  • Availability to be included within the company 24 hour call out rota

Additional Requirements / Skills:

  • Possess the ability to work independently and take initiative, while still being a collaborative team member.
  • Demonstrate good judgement and the capacity to make rational decisions within limited timeframes.
  • Oversee vehicle stock control.
  • consistently adhere to and responsibly work in accordance with the company's health and safety policy.
  • Accurately complete audit paperwork and job sheets, whether manually or electronically.
  • Exhibit reliability, organization, a strong work ethic, and effective planning skills.
  • Hold a valid and clean driving license.
  • Comply with all company policies and procedures.
  • Represent the company in a professional manner.
  • Establish and maintain positive relationships with clients and colleagues.

Key Responsibilities

  • To ensure the smooth running of your designated service area.
  • To deliver a first-class service to all clients in your designated area.
  • To actively communicate any outstanding issues within your area to your Line Manager or Supervisor.
  • To actively seek to manage your area revisits (keeping them to a minimum)
  • To be an Ambassador for Amberstone.
  • To undertake any reasonable duties passed to you by the Service Team in a timely manner.

Package offered: £30,000 - £45,000 OTE potential. we offer a Competitive Basic salary (depending on experience) which is negotiable with overtime and a 1 in 6 call out rota allowing for increased earning potential

  • 20 days holiday plus BH increasing 1 per year of service up to 25 (Negotiable)
  • Perkbox incentive
  • Opportunities to progress within the company
  • Full Training & refresher course included
  • Company phone & Tablet
  • Pension Scheme
  • Tools
  • Company vehicle & fuel card
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