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    • You will take full responsibility for delivering outstanding food, hospitality, and cleaning services while building strong client relationships, leading a high…
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    • Strong experience in facilities management, building operations or a comparable operational environment, ideally within an occupied commercial building.
    • Experience carrying out maintenance and repair activities across a diverse building estate.
    • Complete building fabric maintenance, refurbishment, lifecycle…
    • Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being…
    • As a Restaurant General Manager, you lead from the front and take full ownership of your restaurant.
    • Make sound decisions that deliver results today while…
    • As a Restaurant General Manager, you lead from the front and take full ownership of your restaurant.
    • Make sound decisions that deliver results today while…
    • You'll be responsible for reception management, visitor coordination, procurement administration, facilities support and general business administration, making…
    • This team covers general needs housing within the Consett and surrounding areas.
    • Karbon car payment of £2,405 per annum.
    • Regular travel will be required.
    • The role will also involve working at the CYPS Ferryhill building for the completion of work in relation to finance, petty cash and building compliance tasks on…
    • You'll be responsible for maintaining project trackers, preparing reports, supporting meetings, providing general administrative support to the Central…
    • Please note: This role is suitable for a General Teacher with experience delivering Food Technology lessons or a background in Food Technology.
    • Learn and follow general health, safety and security procedures relevant to your role.
    • Open-Ended/Permanent - Full Time.
    • Contracted Hours per Week: 35.
    • Practical ability in one or more areas such as basic joinery, plumbing, decorating, general maintenance or repair work.
    • Training may be provided where required.
    • Maintain general knowledge of trends and initiatives within the industry, as well as maintaining an awareness of activity within your local area.
    • We'd particularly welcome applicants with experience in areas such as painting and decorating, carpentry, gardening, grounds maintenance, construction,…

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General Manager - Durham
Durham DH1 4SZ
£55,000 a year

Job details

£55,000 a year
Employee discount, Company pension
Durham DH1 4SZ

Full job description

General Manager
Lodestone House, DurhamSalary: £55,000 per annum
Lead Hospitality, Catering & Cleaning Excellence at Lodestone House
We are seeking an exceptional General Manager to lead the catering and cleaning operation at Lodestone House, Durham.
This is a fantastic opportunity for an ambitious and commercially focused leader with experience in hospitality, catering, facilities management, or support services. You will take full responsibility for delivering outstanding food, hospitality, and cleaning services while building strong client relationships, leading a high-performing team, and driving financial success.
The Role
As General Manager, you will:
  • Lead and inspire catering, hospitality, and cleaning teams to deliver exceptional service standards.
  • Develop a positive, engaging, and customer-focused culture.
  • Manage all aspects of financial performance, including budgets, labour costs, purchasing, and profitability.
  • Build and maintain strong client relationships, ensuring contractual requirements are consistently met and exceeded.
  • Drive innovation and continuous improvement across foodservice and support services.
  • Ensure full compliance with Health & Safety, Food Safety, COSHH, and company procedures.
  • Oversee recruitment, training, coaching, and development of colleagues.
  • Deliver outstanding hospitality experiences for meetings, events, and visitors.
  • Manage cleaning operations to ensure the highest standards of cleanliness, presentation, and hygiene throughout the site.
  • Identify opportunities to increase sales, improve efficiencies, and enhance the customer experience.
About You
We're looking for someone who has:
  • Proven experience as a General Manager, Operations Manager, Contract Manager, or similar leadership role.
  • Strong catering, hospitality, and cleaning management experience.
  • Excellent commercial and financial acumen.
  • Experience managing large and diverse teams.
  • A passion for delivering exceptional customer service.
  • Strong communication and stakeholder management skills.
  • Knowledge of Health & Safety, Food Safety, and compliance requirements.
  • The ability to lead change, drive performance, and build high-performing teams.
  • A hands-on and solutions-focused approach.
What's in it for You?
  • Competitive salary of £55,000
  • Opportunity to lead a prestigious operation in Durham
  • Career development and progression opportunities
  • A supportive and collaborative working environment
  • Access to training and professional development
  • Company benefits package
Apply Today
If you're a dynamic and experienced leader ready to take ownership of a high-profile catering and cleaning operation, we'd love to hear from you.
Join us at Lodestone House and help create an exceptional environment for our customers, clients, and colleagues.


We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0110/A08101/52837192/SU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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