General Manager Daytime Cafe jobs

Cakesmiths, the UK's leading baker of innovative and award winning traybakes and cake are looking for a General Manager to join their growing team. The General Manager is responsible for leading all operational activities across the Cakesmiths manufacturing facilities in Bristol and Warminster, ensuring the highest standards of health and safety, food safety, productivity, customer service and cost performance. As a member of the UK Operations Leadership Team, the role supports the delivery of the operational strategy set by the UK COO and contributes to the implementation of the Group Operating Model.

Specialising in the coffee shop sector, Cakesmiths have and continue to rapidly expand. Driven by a passion for baking the highest quality and best tasting traybakes and cakes on the market, we are looking for an established General Manager to drive operational excellence, business performance and sustainable growth while leading and developing the site leadership team.

Day to day you will be responsible for: 

• Lead the Site Senior Leadership Team and escalate significant business risks to the Board where appropriate.
• Drive the implementation of the Group Operating Model and Operational Excellence programmes across the site.
• Support business planning, scenario planning and strategic decision-making activities.
• Ensure alignment between market demand, production capacity and inventory targets.
• Define, monitor and improve Health & Safety, Food Safety and Operational KPIs.
• Lead site performance to achieve customer service, productivity, cost and quality objectives.
• Ensure production plans are executed in line with supply chain requirements and customer expectations.
• Coordinate constraint management and operational issue resolution.
• Promote continuous improvement across all operational processes.
• Champion collaboration between production, technical, engineering, supply chain and support functions.
• Support network optimisation and best practice sharing across manufacturing sites.
• Lead the implementation of group standards, governance procedures and performance measures.
• Participate in S&OP processes and contribute to effective supply chain planning.
• Drive digitalisation, automation and continuous improvement initiatives.
• Develop organisational capability and leadership effectiveness throughout the site.
• Manage inventory and working capital performance.
• Deliver productivity and cost reduction initiatives.
• Maintain effective control of overhead expenditure, including energy, consumables and indirect labour costs.
• Contribute to EBITDA improvement through operational efficiencies and cost management.
• Build strong relationships with internal and external stakeholders.
• Ensure compliance with all relevant legislative, regulatory and company requirements.
• To work at all times in accordance with the Company's Dignity and Diversity Policy.
• To understand and demonstrate your own responsibility for Health and Safety at Work Act 1974 and be familiar with Company policies, rules and regulations.
• To understand and demonstrate your own responsibility regarding Environmental Awareness and be familiar with Company policies, rules and regulations.
• To understand and demonstrate your own responsibility for Food Safety and be familiar with Company policies, rules and regulations.
• To support the development of colleagues where appropriate.
• As requested, undertake projects or activities not specifically outlined within this job description.

Essential Qualities: 

• Degree in Engineering, Economics, Business Administration or related fields highly desirable or suitable practical experience (MBA or Master's Degree in Engineering, Science or Supply Chain Management is considered a plus).
• Full UK Driving License (regular travel between UK sites expected, plus occasional travel to Europe).

Experience

• 5–10 years of experience in Senior Leadership roles, such as Finance, Supply Chain Planning, or Operations.
• Experience in manufacturing and multi-site environments.
• Experience in P&L Management.
• Strong knowledge of supply chain and S&OP processes.
• Experience in continuous improvement and transformation initiatives.
• Exposure to matrix organizations is preferred.
• Knowledge of implementing Operational Excellence Tools and initiatives.

Key Competencies

• Inspiring Leader, Visible and a Figurehead of the Onore / IDAK Values.
• Analytical and problem-solving skills.
• Cross-functional leadership and stakeholder management.
• Data-driven decision making.
• Financial and operational acumen.
• Change management capabilities.
• Continuous improvement mindset.
• Ability to operate effectively in international and matrix organizations.

Pay: From £75,000.00 per year

Benefits:

• On-site parking

Work Location: In person