Global Fund Operations Manager jobs
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Director of Operations UK
Urgently neededPloomoLondon- Senior operations leadership experience in lending, fintech, or broader financial services, with end-to-end ownership of day-to-day operations.
- Ctrl AltLondon E1 7LS
- Referral programme
- Annual leave
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- Employee assistance programme
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- Alter DomusSaint Helier
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Finance Manager
Often replies in 3 daysFuelmiiLondon NW10 7SF- Sick pay
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- MarmionKingston upon Hull
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- Develop, plan, and implement global trading and commercial strategies aligned with corporate objectives.
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- MarmionKingston upon Hull
- UK visa sponsorship
- Develop, plan, and implement global trading and commercial strategies aligned with corporate objectives.
- Identify and secure new trading opportunities across…
- The role demands high levels of self-motivation, the ability to lead by example, first-rate organisational skills, excellent verbal and written communication…
- Alter DomusUnited Kingdom
- Employee assistance programme
- Contribute to the timely and accurate bookkeeping and reporting for fund entities, undertaken by our Fund Accounting team.
Job Post Details
Job details
Pay
- £130,000 a year
Job type
- Full-time
Location
London
Full job description
- Role: Director of Operations UK
- Work arrangement: London based with a realistic commute
- Compensation: GBP 130,000 base
Director of Operations UK — High-Growth SME Fintech Lender Summary
- Role: Director of Operations UK
- Location: London
- Work arrangement: UK-based with a realistic commute required
- Compensation: GBP 130,000 base
What you'll do
- You'll oversee the day-to-day UK operation from application through to funding, keeping priorities, commissions, and cross-functional handoffs moving.
- You'll set and track SLAs, turnaround times, exceptions, and operating rhythms, then step in quickly when bottlenecks start to affect funding speed or customer experience.
- You'll maintain strong operational governance, reporting, risk, and compliance standards in line with group expectations and UK regulated-lending requirements.
- You'll work closely with Product, Technology, and external IT providers to improve workflows, reduce manual effort, and build processes that scale.
- You'll act as the operational counterpart to Sales and Partnerships leadership, helping origination teams stay focused on revenue activity while service levels remain high.
- You'll lead operational managers and team leaders across performance, workforce planning, hiring, succession, and retention.
Must-haves:
- Senior operations leadership experience in lending, fintech, or broader financial services, with end-to-end ownership of day-to-day operations
- Experience as a Director of Operations, Head of Operations, General Manager, or similar senior operator who has led managers and held cross-functional leaders to account
- A strong track record of improving SLAs, turnaround times, and operating cadence in a live, high-volume operating environment
- Strong capability in process documentation, workflow improvement, and scaling operations through clearer governance and automation
- Experience operating in a high-growth business where teams are scaling and operational discipline needs to keep pace
- Familiarity with FCA requirements
- Familiarity with GDPR
- Direct exposure to UK regulated lending environments
- Experience partnering closely with product and technology teams to improve operational workflows
- A senior operational leadership role in a high-growth fintech with an established international footprint
- Real scope to shape how the UK operation scales, rather than just maintain an existing steady-state model
- A meaningful role in a UK business that is central to the group’s broader growth strategy
- The chance to work across operations, sales, product, and technology in a business where execution speed matters
Originally launched in Australia, the business has expanded across APAC and Europe, building a high-performing, people-first team. The company has funded over $1.5B in loans and continues to scale rapidly, with strong recognition for its culture, diversity, and customer experience.
How to apply Ploomo is supporting this process as the exclusive talent partner and is running a structured selection process on behalf of the company.
After applying, you will receive an email from Ploomo with further instructions, including a short online assessment designed to help us understand your thinking style and mindset. It takes around 15–20 minutes to complete. There are no right or wrong answers — the focus is on alignment.
To be considered for shortlisting, you will need to complete the assessment.
Please keep an eye on your inbox, including your spam or junk folder, and mark emails from @ploomo.io as safe so you do not miss any communication.
If you have any issues receiving the email or completing the assessment, please contact applications@ploomo.io.
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