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    • Build your IT career in the heart of Bristol.
    • Join SmithCorp* at our vibrant Bristol office on Gloucester Road, surrounded by independent cafés, local energy…
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    • Build your career in the heart of Bristol.
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Job Post Details

Helpdesk Analyst/Network Support Engineer - job post

SmithCorp
4.0 out of 5 stars
Bristol BS7 8BN
£26,500 - £29,000 a year - Permanent, Graduate, Full-time

Job details

Pay

  • £26,500 - £29,000 a year

Job type

  • Permanent
  • Graduate
  • Full-time

Location

Bristol BS7 8BN

Benefits

Pulled from the full job description

  • Employee discount
  • Sabbatical
  • Store discount
  • Company pension
  • Private medical insurance
  • Health & wellbeing programme
  • On-site parking

Full job description

Build your IT career in the heart of Bristol

Join SmithCorp at our vibrant Bristol office on Gloucester Road, surrounded by independent cafés, local energy and a lively professional community.

You’ll receive valuable IT experience and training on our systems, learn how to build lasting relationships and have the opportunity to progress quickly in a business that rewards hard work and ambition.

If you’re motivated, enthusiastic and ready to build a successful career, this is your opportunity to progress your IT career at the UK’s most successful independent recruitment group.

What you’ll do

As a Helpdesk Analyst/Network Support Engineer, you’ll assist in the management and delivery of IT services to our group of companies.

Your duties will include:

  • Provision of I.T. support in an enterprise environment
  • Configuring, maintaining and troubleshooting our I.T. infrastructure across desktops, thin terms, printers, phone systems, servers, cloud systems and mobile devices
  • Supporting remote access
  • Use of SIEM tools to track and resolve helpdesk calls and incidents
  • Installing, configuring and supporting our sales software
  • Assisting in the management of Active Directory Infrastructure
  • Assisting in the management of Microsoft Exchange/Office 365
  • Monitoring of Citrix cloud systems
  • Assisting in the roll out of AI tools throughout the business
  • Maintenance of office hardware, desks, cabling etc.
  • Security systems monitoring

Who we’re looking for

You don’t need loads of experience, just the right attitude and ambition.

We’d love to hear from you if you have:

  • At least 1 year’s commercial experience in a similar role or you are studying for or have completed a relevant IT related course (e.g. a degree in computer science or an IT apprenticeship),
  • A strong work ethic and enjoy being a part of a close knit team
  • A desire to achieve
  • Good communication skills and the ability to build rapport with others
  • A strong desire to learn about new technologies

What we offer

  • £26,500 - £29,000 per annum, depending on experience
  • Company pension
  • Profit related bonus scheme
  • Training on relevant systems, including Microsoft Cloud and AI tools
  • Incentives including: team days out at top restaurants, modern offices with free breakfast, fruit and hot drinks daily
  • Sabbaticals and PMI (subject to qualifying periods)
  • A sociable, supportive office on one of Bristol’s most vibrant streets

About SmithCorp

Established in 2004, SmithCorp is home to eight award-winning recruitment brands operating across the Education sector. From our offices in Bristol, London, Truro, Exeter and Stockton-on-Tees, we provide nationwide recruitment services with a personal, people-first approach.

We’re proud to be a company that grows from within. Every senior leader started as a trainee, learning the ropes just like you will.

At SmithCorp, your career can take you as far as your ambition allows.

Take the first step

If you’re driven, motivated and ready to build a career that’s fast-moving, financially rewarding and full of opportunity - we’d love to hear from you.

Start a rewarding career in a city known for its creativity and energy, apply today to join our team.

Job Type: Full-time

Location: Bristol head office based with occasional travel to other sites

Pay: £26,500.00-£29,000.00 per year

Benefits:

  • Company pension
  • Health & wellbeing programme
  • On-site parking
  • Private medical insurance
  • Sabbatical
  • Store discount

Work Location: In person

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