Graduate Support Consultant jobs

G MASS is a management consultancy firmly embedded in the London Market, providing resource augmentation, change and transformation, and emerging technology advisory to managing agents, syndicates, MGAs, general insurers and third-party managing agents.

We are recruiting a graduate to join G MASS as a permanent employee and work as a consultant embedded with a leading Lloyd's syndicate. You will sit alongside the client's full-time Operations and Underwriting teams, supporting them with day-to-day underwriting assistant work across Property, Casualty and Specialty lines.

You will join an established team of G MASS consultants already working with the client, giving you peer support from day one. Between peak periods such as renewal seasons, you will contribute to a range of projects, giving broad exposure to how a Lloyd's syndicate operates. This is an excellent first step into a career in the London Market.

Key responsibilities

Underwriting assistance (Property, Casualty and Specialty)

• Support underwriters across the full policy lifecycle, from submission through quote, bind, endorsements and renewal.
• Log, check and process new business, renewals and mid-term adjustments accurately and within agreed service levels.
• Enter and maintain risk, premium and policy data in the client's underwriting and policy administration systems.
• Prepare underwriting files, renewal packs and supporting information so underwriters have what they need ahead of decisions.
• Check slips, contract wordings and documentation for completeness against agreed terms and market standards.
• Liaise with brokers, underwriters and operations colleagues to resolve queries and chase outstanding information.
• Support data quality, referral, peer review and audit processes, and help maintain regulatory and Lloyd's compliance standards.

Project support

• Contribute to client projects between busy periods, such as process improvement, data remediation, system enhancements and testing.
• Document processes and help create or update procedures and guidance.
• Work with G MASS colleagues to share knowledge and identify improvements for the client.

Representing G MASS

• Build strong working relationships with client staff at every level.
• Act as a professional ambassador for G MASS, upholding high standards of conduct and delivery.
• Take part in G MASS team catch-ups, training and development activity.

• A completed undergraduate degree (any discipline).
• The right to work in the UK without sponsorship.
• Available immediately or with a notice period of no more than 2 weeks.
• A genuine desire to build a career in insurance.
• A basic understanding of the Lloyd's market: how it is structured, and the roles of syndicates, managing agents and brokers.
• Strong attention to detail and confidence working with data and documents.
• Good written and verbal communication skills.
• Competent with Microsoft Office, particularly Excel and Outlook.

Salary: £30k

Hybrid: 3 days a week in the office