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Job Post Details

Waiter/Waitress
Humble Grape
·
2.6
18-20 Mackenzie Walk, London E14
£17 - £18 an hour
Permanent
Apply on company site

Job details

£17 - £18 an hour
Referral programme, Employee discount
Permanent
18-20 Mackenzie Walk, London E14

Full job description

Waiter / Waitress – Humble Grape Canary Wharf

Humble Grape Canary Wharf is looking for a passionate, friendly and enthusiastic Waiter/Waitress to join our team and help deliver the exceptional wine, food and hospitality experience we're known for.

This is a hands-on hospitality role for someone who loves being on the floor, enjoys connecting with guests and takes pride in creating memorable experiences through great food, wine and service.

We're looking for someone who brings positive energy, a genuine passion for hospitality and a willingness to learn. Whether you're already experienced in a restaurant or looking to develop your skills in a vibrant wine-led environment, we'd love to hear from you.

What You'll Be Doing

  • Delivering warm, friendly and attentive service to every guest

  • Welcoming guests, understanding their needs and helping them feel at home

  • Learning about our wines and helping guests discover bottles they'll love

  • Taking food and drink orders accurately and confidently

  • Describing dishes, recommending wine pairings and sharing the stories behind our wines

  • Working closely with the kitchen, bar and wider team to ensure smooth and efficient service

  • Maintaining excellent standards of presentation, cleanliness and organisation across the venue

  • Handling guest questions and feedback with a positive, professional attitude

  • Supporting your teammates during busy services and contributing to a strong team culture

  • Following service procedures, food safety standards and responsible alcohol service practices

What We're Looking For

  • Previous experience in a restaurant, bar or customer-facing hospitality role is preferred, but not essential for the right candidate

  • A genuine passion for hospitality and delivering excellent guest experiences

  • An interest in wine and a willingness to learn about different grapes, regions and producers

  • A friendly, confident and approachable personality

  • Strong communication skills and a positive, can-do attitude

  • The ability to work well under pressure in a fast-paced environment

  • A reliable, organised and proactive approach to work

  • Pride in personal presentation and attention to detail

  • Good spoken and written English

  • A team player who is happy to support colleagues and learn new skills

  • Full right to work in the UK

Why Humble Grape Canary Wharf?

  • The opportunity to develop your hospitality skills within a growing business

  • A supportive team environment where your contribution is valued

  • Opportunities to build your wine knowledge and progress your career

  • Access to wine training and WSET development

  • Supplier trips, tastings and opportunities to discover exciting wines

  • A venue with its own identity, loyal guests and a welcoming team culture

  • The chance to learn from passionate hospitality professionals and grow with the business

Perks & Benefits

  • 50% staff discount across all Humble Grape venues

  • Training and development support, including WSET

  • Cycle-to-Work scheme

  • Supplier trips and wine tastings

  • Annual staff events

  • Reward & Recognition platform

  • Generous referral bonus programme

  • Free team meals

About Humble Grape

We're more than a wine bar. We're a movement built on sustainable, story driven wine, zero-waste dining and a genuine belief that great hospitality starts with great people.

Since 2009, we've built our business around passion, transparency and making wine approachable and inclusive for everyone.

We work closely with small, independent vineyards, focusing on organic, biodynamic and sustainably produced wines. We're equally passionate about our food, prioritising seasonal ingredients and a commitment to zero-waste dining.

At Humble Grape, we want our team to share the stories behind the wines, celebrate the people who make them and create exceptional experiences for every guest.

Ready to Join Our Team?

If you're passionate about hospitality, enjoy working with people and want to develop your skills in a business that genuinely cares about great wine, great food and great service, we'd love to hear from you.

No matter where you are in your hospitality journey, this is an opportunity to learn, grow and be part of something special.

Come and grow with Humble Grape Canary Wharf.

Salary: £17–£18 per hour

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