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Job Post Details
Finance, Payroll & Customer Service Administrator
Finance, Payroll & Customer Service Administrator
Job details
Full job description
Company: Greek Bazaar Ltd
Location: Hertford, UK
Job Type: Full-Time
Salary: £30,000–£35,000 per year, depending on experience
About the Role
Greek Bazaar Ltd is a growing food import, wholesale and distribution company specialising in Greek, Mediterranean and international food products.
We are looking for an experienced, organised and reliable Finance, Payroll & Customer Service Administrator to join our team.
This is a varied role combining day-to-day finance and bookkeeping, payroll processing, office administration and customer service.
The successful candidate will take responsibility for the company’s daily financial administration while also supporting our customers, suppliers and internal team.
Key Responsibilities
Finance & Accounts
* Maintain accurate day-to-day bookkeeping and financial records
* Process purchase and sales invoices
* Record and reconcile supplier payments and customer receipts
* Complete bank reconciliations
* Manage accounts payable and accounts receivable
* Monitor and follow up outstanding customer balances
* Reconcile supplier and customer statements
* Assist with VAT preparation and submissions
* Maintain accurate records of company expenses and transactions
* Work closely with the company accountant on month-end and year-end accounts
* Prepare basic financial and management reports for the directors
Payroll
* Prepare and process monthly payroll
* Check staff hours, salaries, overtime, holidays and deductions
* Maintain accurate employee payroll records
* Process new starters and leavers
* Prepare payslips, P45s and other payroll documentation
* Assist with workplace pension administration
* Handle staff payroll queries
* Ensure payroll is completed accurately and on time each month
Customer Service & Administration
* Answer customer telephone calls and emails
* Take and process customer orders
* Handle enquiries relating to products, prices, invoices, payments and deliveries
* Resolve customer issues and complaints professionally and efficiently
* Maintain strong relationships with existing customers
* Liaise with the warehouse, sales team, suppliers and transport companies
* Keep customer records, price lists and account information up to date
* Provide general administrative support to management
Skills & Experience Required
* Previous experience in bookkeeping, accounts or a similar finance role
* Previous payroll experience
* Good knowledge of Xero, Sage or similar accounting software
* Strong Microsoft Excel skills
* Good understanding of VAT, invoicing, bank reconciliation and customer/supplier accounts
* Excellent telephone and email communication skills
* Strong organisational skills and attention to detail
* Ability to work independently and manage multiple responsibilities
* Good written and spoken English
* Experience within wholesale, food distribution, import/export or FMCG would be an advantage
Greek Language & Product Knowledge
Greek language skills would be a strong advantage, although they are not essential.
Speaking Greek can be particularly helpful in this role as it provides a better understanding of Greek products, product names, labels, ingredients and specifications, as well as making communication with Greek suppliers easier.
Previous knowledge or familiarity with Greek and Mediterranean food products would therefore be considered a valuable advantage, especially when assisting customers with product enquiries and orders.
The Person We Are Looking For
We are looking for a trustworthy, organised and proactive individual who can become a key member of the Greek Bazaar team.
The successful candidate should be confident with numbers, comfortable communicating directly with customers and suppliers, and capable of taking ownership of the company’s day-to-day finance, payroll and customer administration.
Monday–Friday | Full-Time | Hertford
Apply in the email: info@greekbazaar.co.uk
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Application question(s):
- Have your worked in Sage 50 Accounts before?
Work Location: In person