Handyman jobs in Cheltenham

Salary £36,575 with company van

Location: Home-based delivering responsive repairs and on-site

About Company

We are a newly merged, values-led housing organisation committed to providing safe, supportive, and high-quality homes for people who need them most. Our mission is to deliver excellent housing management and support services that enable our customers to live independently and thrive. Operating throughout England and Wales, our dedicated teams work collaboratively with care providers, local authorities, and other partners to make a real difference in the lives of our customers. We’re ambitious, forward-thinking, and focused on creating inclusive communities where everyone feels valued and heard.

Our Vision and Values

Our Vision

To provide high-quality homes and services that meet the support requirements of our customers throughout their lives.

Our Values

We Care – We aim to provide services and homes that are based upon a deep understanding of our customers and are valued by all of our stakeholders. We aim to provide a great place for our colleagues to work, grow and develop.

We Listen – We value and respect the views of everyone and will involve our customers to help shape the way we provide the best home for them to prosper.

We Learn – We are in it for the long-term. We will embrace change and innovation to continually improve what we do.

We Deliver – We are reliable, consistent and trusted to act with integrity and deliver to the highest possible standard of service and home.

We Influence – We will be a positive voice for our customers and will champion/advocate for the provision of homes and services for adults who require support.

We Are Inclusive – We respect the power of diversity and value each other.

Location – Home-based delivering responsive repairs and on-site

Purpose of the Role

As part of our in-house maintenance team, the Multi-Trade Operative plays a key role in delivering high quality, responsive repairs across our properties. Working from home and covering a designated area, you’ll be part of a team Repairs team providing essential maintenance services including but not limited to carpentry, wet trade repairs (brickwork, plastering etc.) plumbing, minor electrical work, and fire door adjustments.

A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs and void works, with all aspects of their skillset. The works shall be carried out in an efficient way and completed within required deadlines.

Key Responsibilities

· Carry out a wide range of repairs including carpentry, plumbing, plastering, kitchen and bathroom fitting, tiling, flooring, roofing, and fire door adjustments.

· Operate from a home base, travelling to properties within your designated area to complete scheduled jobs.

· Cover the Handypersons role when required.

· Work closely with the Scheduler to ensure timely and efficient completion of appointments.

· Follow job instructions and complete work to a high standard, ensuring customer satisfaction.

· Maintain tools, equipment, and materials to ensure readiness and safety.

· Adhere to health and safety regulations and company policies at all times.

· Record job completion details accurately using mobile devices or job management systems.

· Represent the organisation professionally when interacting with tenants, care providers, and colleagues.

· Respond flexibly to changing priorities and urgent repair requests.

· Collaborate with fellow operatives to share knowledge and support team performance.

Key area

· Day to Day Repairs

· Voids

· Follow the Health and Safety policy and procedures in alignment with legislative and industry standards.

· Monitor performance against KPIs, service standards, and statutory benchmarks.

Person Specification

Qualifications

Essential/Desirable

(E/D)

1. Full driving licence and access to vehicle - E

2. Enhanced DBS check (clean) - E

Knowledge/Experience/Skills

Essential/Desirable

(E/D)

• Proven experience in multi-trade repairs and maintenance - E
• Skills in carpentry, plumbing, plastering, decorating kitchen and bathroom fitting, tiling and flooring - E
• Experience of using mobile job management systems - E
• Ability to carry out fire door inspections and adjustments - D
• Strong understanding of health and safety practices - E
• Experience of working with vulnerable adults, including people with learning disabilities, autism or mental health conditions - D
• Ability to work independently and manage time effectively - E
• Awareness of relevant legislation, including safeguarding and data protection - D
• Experience working in house or property maintenance - E
• Positive, proactive and person-centred attitude - E

Pay: £36,575.00 per year

Benefits:

• Company car
• Company pension

Work Location: On the road