Skip to main content
Post your CV and find your next job on Indeed!

Hard Rock Cafe jobs in London

Sort by: -
    • The Server is responsible for taking the guests through the key phase of their Hard Rock experience.
    • Handling cash & other forms of payment.
    • £14.27 per hour plus TRONC, paid overtime and great IHG perks including:
    • Company sick pay and life insurance for every employee.
    • Basic functions in the Heart-of-the-House include:
    • Making prep recipes and menu products to spec.
    • Properly labeling, dating, covering and refrigerating prepped…
  • View similar jobs with this employer
    • The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables.
    • Making drinks to spec recipe.

People also searched:

cafe assistant
coffee shop
front of house
hospitality
hotel
restaurant
rock climbing
rock music
rocksteady
waitress

Job Post Details

Server - job post

Hard Rock Cafe London United Kingdom
150 Old Park Lane, London W1K 1QZ

Location

150 Old Park Lane, London W1K 1QZ

Full job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Basic functions of the Server include:

  • Taking guests’ orders

  • Running food

  • Handling cash & other forms of payment

  • Making proficient sales transactions - using a point-of-sale system

  • Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)

  • Demonstrating responsible alcohol service

  • Demonstrating impeccable product knowledge

  • Suggestive selling - using proven techniques

  • Answering questions - accurately and politely

  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience

  • Maintaining a clean & organized station – including pre-bussing & table maintenance

  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc

  • Demonstrating knowledge of all table/station numbers

  • Directing guests to areas & restrooms

  • Effectively communicating with co-workers

  • Creating memorable experiences

  • Entertaining guests to create “Raving Fans”

Job Requirements include:

  • Performing duties which require bending, reaching, lifting and standing for long periods of time

  • Maintaining a well-groomed appearance (“having a plan”)

  • Following all uniform guidelines

  • Practicing all safety & sanitation standards

  • Recycling products, where possible

  • Remaining calm in a hectic, fast-paced atmosphere

  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

  • Displaying a positive and outwardly friendly attitude toward guests

  • Maintaining HRC’s 5 core Values and Mission Statement

Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.

Let Employers Find YouUpload Your Resume