Harley Medical Street jobs

Expected start date: Jan 2027

An exciting opportunity for a junior doctor looking to develop an alternative career in the private healthcare landscape.
Daytime hours, during office hours only. No evenings, no weekends.
We welcome any applicant considering the role to contact the current Operations Manager (Tom - ex RMO) to discuss the role prior to deciding on whether to progress to interview. He is happy to talk through how he found his transition from clinical medicine and the skills / business experience he has developed during his time with us.

Overview:
This is a high end / prestigious clinic that has built up a impeccable reputation in Harley Street over the last 20 years. We are well known for our excellent standard of care and efficiency of our office. This is a small, tight run team with the Operations Manager taking a very central role in the organisation and management of all clinic functions.
We have had an ex-junior doctor in the role for the last 6 years and have revolutionised how the role of Operations Manager can be performed. We are interested in maintaining this model and this role would be ideally suited to a former junior level doctor who is interested in gaining management and business experience within the private healthcare landscape.
This is predominantly 5 days a week in the office although there may be some occasions when you can work from home by prior arrangement.
Salary is dependent on the level of the candidate, and will include a yearly bonus based on performance

Key Responsibilities
· To take responsibility / manage all aspects of the daily operation of clinic
· Represent a high end Harley Street clinic as the first port of contact, working to a very high standard of customer service
· Liaise with our clientele, assisting them in their patient journey between outpatient consultations
· To work to increase revenue and margins generated by the clinic
· To develop and improve clinic processes & business relationships
· To review all incoming reports and client queries, triage by urgency and escalate appropriately to the consultant
· Provide basic health information on request from clients. You will not be insured to provide medical advice, but can assist in explaining healthcare procedures, investigations etc
· To carry out such additional duties as may be reasonably required
Candidate Profile / About You
· Completion of Foundation Year Programme
· Keen interest in developing a business career within private healthcare / healthcare adjacent services
· Able to build rapport easily with HNWi’s
· IT proficient
· Excellent organisational and problem-solving skills combined with thoroughness and strong attention to detail
· Motivation to work within a high end private healthcare company
· Flexible nature with a can-do attitude
· Ability to improve and implement new ideas / processes to improve operations

Expected start date: Jan 2027

Job Types: Full-time, Graduate
Pay: £40,000.00 per year
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
Supplemental pay types:
* Annual performance bonus
* Yearly pay review
Ability to commute/relocate:
* London: reliably commute or plan to relocate before starting work (required)
Experience:
* clinical: 2 years (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person

Pay: From £40,000.00 per year

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you completed Foundation Year 2 or equivalent with the GMC?

Work authorisation:

• United Kingdom (required)

Work Location: In person