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Head Waitress jobs in London

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    • At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests.
    • View all Soho House & Co. jobs - London jobs - Server jobs in London
    • Salary Search: Head Waiter/ Waitress - White City House, West London salaries in London
    • See popular questions & answers about Soho House & Co.
    • £34,000 basic salary + service charge – realistic OTE of up to £50,000.
    • Bank Holidays and Christmas off.
    • Private medical and dental insurance.
    • Lead and support the food and beverage team during service, ensuring a seamless and memorable guest experience.
    • Free meals on duty in our colleague restaurant.
    • As a Head Waiter/Waitress, you will play a key role in delivering seamless and memorable guest experiences.
    • Staff meals and generous dining discounts.
    • Job type: Permanent / Full or part-time.
    • Your knowledge and passion for great food and service will guide our guests through the CS experience, ensuring that by…
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    • Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
    • 50% off your food bill at all GAUCHOs.
    • Competitive- £18.91 per hour *.
    • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from.
    • Deliver an attentive dining experience to all guests by being responsible for effectively running a section in the restaurant, along with Chef de Rang…
    • MA/NA offers a seamless connection between restaurant and bar.
    • Refined Japanese dishes sit alongside a world-class cocktail,wine,and sake programme.
    • A tasting menu with matching wine flights is also available on both floors.
    • This position is hourly paid with a starting wage of £17.21/hour.
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    • Ensuring guests feel welcome and providing guidance through the menu.
    • Taking orders accurately and efficiently,delivering food and drinks promptly,and checking…
    • You will be an exceptional team player and have a passion for delivering an outstanding guest experience.
    • Working within a professional team, you will ensure…
    • Your knowledge and passion for great food and service will guide our guests through the CS experience, ensuring that by the time they leave, they've not only…
    • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from…
    • Uniform Provided: Feel confident in a uniform we provide, or a tailored suit allowance for management.
    • £500 Refer-a-Friend Bonus: Recommend a friend to join our…
Head Waiter/ Waitress - White City House, West London
Soho House & Co.
·
3.4
London
£17.50 an hour
Apply now

Job details

£17.50 an hour
Employee discount, Paid volunteer time
London

Full job description

The Role…

At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.

Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.

What's in it for you?

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Staff Room Rates
  • Health Cash Plan (option to up to 2 additional dependents)
  • Dental Plan (option to add up to 2 additional dependents)
  • Birthday Day Off after 1 years' continuous service
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

  • Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
  • Take accurate food and drink orders, accommodating any allergies or dietary needs.
  • Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
  • Provide knowledgeable recommendations on menu items, including food and drink pairings.
  • Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member's stay.
  • Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
  • Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
  • Support seamless payment through card, the Soho House App, or House Pay.
  • Uphold discretion and professionalism, especially when serving VIPs and PWKs.
  • Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.
  • Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.

What we are looking for...

  • 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
  • Excellent food and beverage knowledge, including wine service
  • Strong interpersonal and leadership skills with a hands-on approach
  • Confident, polished, and professional demeanour
  • Exceptional communication and organisational skills
  • Familiarity with POS systems and reservation software
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