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Health & Wellbeing Adviser

Ready to Make a Real Difference?

We’re looking for a passionate and proactive Health & Wellbeing Adviser to join our team. If you're committed to helping people lead longer, healthier, happier lives, this could be the perfect opportunity for you.

About the Role

As a Health & Wellbeing Adviser, you’ll play a vital role in delivering a range of health assessments and primary care services. You'll coach individuals to make positive lifestyle changes, provide expert health advice, and support our customers through their wellbeing journey – from assessment to action.

You’ll be the person who helps them make brave decisions about their health and gives them the tools, encouragement, and knowledge to follow through.

Key Responsibilities

Lifestyle Advice & Health Promotion

• Use a coaching approach to have open, honest conversations about lifestyle changes
• Promote healthier living in line with clinical policy and guidelines
• Deliver tailored lifestyle advice based on assessment results and health goals
• Offer and conduct follow-up coaching calls post-assessment

Clinical Duties

• Perform health assessment tests and explain clinical results clearly
• Identify risk factors and guide customers on how to reduce them
• Refer to GPs when appropriate and ensure accurate clinical recording
• Deliver primary care appointments following standard procedures

Customer Experience

• Deliver exceptional customer service at every stage of the health assessment
• Guide and empower customers to take control of their health
• Keep them informed, engaged, and supported throughout
• Act on feedback and continuously seek ways to improve their experience

Operational Support

• Manage supplies efficiently and support revenue/profitability initiatives
• Plan and prioritise your workload to match the appointments schedule
• Promote other services where relevant (e.g. musculoskeletal, dental, GP)
• Support health adviser community and participate in CPD and promotional events

Who We’re Looking For

Qualifications & Experience:

• A vocational qualification in a health, fitness, or medical field or
• A degree in exercise physiology, nutrition, health sciences, or nursing equivalent
• Experience delivering health/lifestyle advice (e.g. fitness, nutrition, smoking cessation)
• Knowledge of anatomy and physiology in relation to health & lifestyle
• Confident using MS Office and clinical systems
• Previous experience in a customer-facing, 1:1 environment

Skills & Attributes:

• Empathetic and a strong communicator – you know how to really listen
• Skilled at interpreting health data and turning it into actionable advice
• Detail-focused and accurate in recording clinical information
• Able to prioritise and manage time effectively
• A team player who knows when to take the lead or refer to clinical colleagues

Why Join Us?

• A chance to impact lives every day
• A supportive team environment
• Opportunities for ongoing professional development
• Access to a range of health services
• On-site parking for added convenience

Make a Difference – Apply Today

If you're driven by helping people reach their full health potential and want to be part of a forward-thinking health service, we’d love to hear from you.

Apply now to join a team that puts people at the heart of everything we do.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• On-site parking

Work Location: In person