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Healthcare Administration jobs in London

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    • Experience in administration, housing, customer service or a property-related environment.
    • We’re looking for an organised and customer-focused Managing Agent…
    • Reporting to the Managing Agent Administration Manager, you'll provide administration, coordination and business support to the Managing Agent Relationship Team…
    • Proven management experience in high end, luxury retail, private healthcare, concierge or wellness, adept at consistently delivering a 5star experience.
    • You will perform various duties including administration tasks, assisting in theatre and recovery, phlebotomy, helping chaperone patients, prepare exam rooms,…
    • Supporting compliance with CQC regulations, healthcare legislation and internal policies.
    • Experience in healthcare quality assurance, clinical governance or…
    • Competency in IV administration and cannulation.
    • Hours: 40 hours per week.
    • Shift Pattern: 5 days out of 7 (includes weekend & evening rota).
    • Experience managing leasehold consents, permissions or specialist administration.
    • You’ll deliver specialist leasehold services across Southern Housing’s…
    • Experience in administration, housing, customer service or a property-related environment.
    • We’re looking for an organised and customer-focused Leasehold Advisor…
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    • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym…
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    • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym…
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    • Proper understanding/knowledge of healthcare trends in UK & Ireland and healthcare network organizations.
    • The da Vinci® Key Customer Manager plays a critical…
    • Previous experience in a healthcare or administrative role is preferred.
    • Maintain accurate patient records and documentation in compliance with healthcare…
    • Strong operational management background, ideally within healthcare or assessment services.
    • Lead daily operations: Oversee assessments, administration, customer…
    • The role will require a good grasp of small business management as you will lead all aspects of general management, including human resources, financial…
    • We are seeking experienced Support Workers (SWs) to support a child with learning disabilities needs across services in the Hounslow area.
SouthernHousing logo
Managing Agent Relationship Advisor
SouthernHousing
·
3.6
London EC1M
•
Hybrid work
£32,804 a year
Permanent
Apply on company site

Job details

£32,804 a year
Annual leave, Company pension, Cycle to work scheme, Season ticket loan
Permanent
Hybrid work in London EC1M

Full job description

Ref: 384

About The Role

We’re looking for an organised and customer-focused Managing Agent Relationship Advisor to join our Service Charge & Specialist Leasehold Services team.

You’ll provide administrative, technical and case support for our Managing Agent Relationship service. You’ll help the team manage enquiries, cases and relationships with managing agents, superior landlords, Resident Management Companies and Right to Manage companies. You’ll also maintain accurate records and support assurance and service charge activities, helping to protect the interests of Southern Housing and our residents.

The location

You’ll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager.

What you’ll be doing

  • Maintain accurate relationship, case and stakeholder records.
  • Monitor shared inboxes, workflows, correspondence and action trackers.
  • Respond to routine enquiries and provide information to residents and stakeholders.
  • Support meetings, projects, cases and stakeholder engagement activities.
  • Assist with Section 20 consultations, tribunal documents and specialist leasehold processes.
  • Gather and organise information for audits, reviews, complaints and assurance work.
  • Identify missing information, delays or risks and escalate these appropriately.

What you’ll need

  • Experience in administration, housing, customer service or a property-related environment.
  • Strong organisation skills and the ability to manage competing priorities.
  • Clear written and verbal communication skills.
  • Excellent attention to detail and accurate record keeping.
  • A positive approach to customer service and working with different stakeholders.
  • Good problem-solving skills and confidence knowing when to escalate an issue.
  • Good working knowledge of Microsoft Office and the ability to learn new systems.

Closing Date: 28th October 2026

Interview Dates: W/C 9th and 16th November 2026

What's in it for you

  • Pension
  • Life assurance
  • Healthcare cash plan
  • Eyecare & dental
  • Birthday leave
  • Retailers discounts
  • Cycle to work
  • Buy & sell annual leave
  • Season ticket loan
  • In-house academy & career development
  • Flexible working

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

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