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Healthcare Receptionist jobs in London

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    • This is a pivotal front-of-house role where you will be responsible for creating a warm, welcoming and professional experience for every patient from their very…
    • We are looking for a good team member who will work alongside two other receptionists.
    • We are looking for a full-time experienced dental receptionist to replace…
    • Dental receptionist: 1 year (required).
    • Salary: Competitive Salary for great candidates - we will consider more for those with experience and track record of…
    • Previous dental receptionist experience (essential).
    • Dental Nurse Assistant / Dental Receptionist*.
    • The Knightsbridge Clinic & The Kensington Clinic – Central…
    • Experience - Previous dental or healthcare front of house experience is preferred; strong customer-facing experience from another sector will also be…
    • Minimum 2 years’ experience as a dental receptionist.
    • With more 2 years of experience working as a receptionist in a dental practice.*.
    • We require two experienced dental receptionists & this role is only suitable for individuals committed to delivering outstanding patient care.
    • Full-Time | Private Dental Clinic | Sutton, Surrey*.
    • We are looking for a confident, experienced, and professional Dental Receptionist / Dental Nurse to join…
    • We are looking for an experienced dental nurse to perform dual role of dental nurse and dental receptionist, to join our team to cover 1 year maternity full-…
    • Dental receptionist: 1 year (required).
    • Pine Dental & Aesthetics* is a modern, family-run private practice focused on delivering high-quality general and…
    • Contribute to developing a compliance (e.g. CQC/GDPR/ICO) and quality culture.
    • Responsibility and ownership of your function and always seek to maximise the…
    • Liaising with GPs, nurses and other members of the healthcare team.
    • Information relating to patients, carers, colleagues, other healthcare workers or the…
    • As the first point of contact for our dental practice, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in…
    • This is not a standard receptionist role.
    • Up to £35,000 + Bonus | Full-Time | Permanent.
    • This position is suited to someone who is confident, organised, and…
    • 35-40 hours a week, hours will vary depending on the day.
    • Excellent communication skills, both in person and on the telephone.

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Job Post Details

Dental Receptionist & Patient Experience Lead - job post

Hampstead Dental Studio
London NW11 6LB
£32,000 - £40,000 a year - Full-time

Job details

Pay

  • £32,000 - £40,000 a year

Job type

  • Full-time

Location

London NW11 6LB

Benefits

Pulled from the full job description

  • Company pension
  • On-site parking

Full job description

Looking for a new challenge? Looking to grow and develop your skills? Looking to join a friendly, ambitious and award-winning team?

If the answer is YES, you've found the right place.

The Role

We are looking for an exceptional Dental Receptionist & Patient Experience Lead to join our team.

This is a pivotal front-of-house role where you will be responsible for creating a warm, welcoming and professional experience for every patient from their very first interaction with the practice through to the completion of their treatment journey.

As the first point of contact for our patients, you will ensure every touchpoint reflects the high standards of care and service we are known for. You will manage the day-to-day appointment diary, coordinate patient communications, and work closely with the Practice Manager and Treatment Coordinator to ensure the smooth and efficient running of each day.

Key responsibilities include:

  • Delivering an outstanding patient experience at every stage of the patient journey
  • Welcoming patients and ensuring they feel valued, informed and cared for
  • Managing the daily appointment diary and optimising scheduling
  • Handling patient enquiries via phone, email and in person
  • Coordinating patient communications, recalls and follow-ups
  • Supporting the clinical and management teams to ensure seamless day-to-day operations
  • Maintaining accurate patient records and administrative systems

The Ideal Candidate

We are looking for someone who is:

  • An excellent communicator with outstanding interpersonal skills
  • Naturally warm, friendly and professional
  • Highly organised with exceptional attention to detail
  • Proactive, responsible and able to take ownership of tasks
  • Passionate about delivering outstanding customer service and patient care
  • Comfortable managing a busy diary and prioritising competing demands
  • Experienced in a dental practice environment (reception or dental nursing experience preferred)
  • Fluent in written and spoken English

Most importantly, you will genuinely enjoy building relationships with patients and take pride in ensuring every patient receives a first-class experience.

The Practice

We are a fully private, award-winning practice dedicated to providing exceptional patient care and clinical excellence.

As an Apex Invisalign Provider, we deliver a high volume of Invisalign treatments alongside dental implants, advanced cosmetic dentistry and restorative treatments, including teeth whitening, composite bonding, porcelain veneers and crowns.

This is an exciting opportunity to become part of a supportive, ambitious team committed to creating exceptional experiences and life-changing results for our patients.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Dental: 1 year (required)

Work Location: In person

Expected start date: 22/06/2026

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