Healthcare Recruitment Consultant jobs

Job Overview

Recruitment Consultant and HR Administrator

NO SPONSORSHIP

Organisation: Kendall Care Limited
Location: Office-based
Employment type: Full-time, permanent
Salary: £26,000–£28,000 per annum, depending on experience
Working days: Monday to Friday
Working hours: 9:00am–5:00pm
On-call requirement: One weekday per week and one weekend per month, according to the on-call rota
Reports to: Managing Director/Clinical Lead and Care Manager

About Kendall Care

Kendall Care Limited is a CQC-registered provider of person-centred domiciliary and complex care services. We are committed to delivering safe, effective, compassionate and responsive care while maintaining high standards of recruitment, workforce governance and regulatory compliance.

Job Overview

We are seeking a dynamic, organised and proactive Recruitment Consultant and HR Administrator to join our busy office-based team.

This is an exciting opportunity to lead recruitment activity while managing essential HR administration, workforce compliance and auditing functions. The successful candidate will be instrumental in sourcing high-quality candidates, developing strong relationships with applicants and managers, and ensuring that recruitment and onboarding processes are efficient, safe and compliant.

You will manage the recruitment journey from advertising vacancies and generating candidate leads through to screening, interviews, pre-employment checks, onboarding and probation monitoring.

The role also includes maintaining personnel files, auditing staff compliance, managing HR and workforce matrices, coordinating supervisions, appraisals and spot checks, supporting staff scheduling and participating in the on-call rota.

This position requires an energetic and dependable individual who can manage competing priorities, work effectively under pressure and communicate professionally with candidates, employees, managers, clients and external professionals.

Key Responsibilities

Talent Acquisition and Lead Generation

• Develop and implement proactive recruitment and talent-acquisition strategies.
• Prepare and publish accurate, engaging and inclusive job advertisements.
• Advertise vacancies through job boards, social media, recruitment platforms and other appropriate channels.
• Actively identify and attract suitable candidates through online searches, referrals, networking events and community engagement.
• Manage recruitment-focused social media activity to increase candidate engagement and promote Kendall Care as an employer of choice.
• Develop a pipeline and talent pool of potential candidates for current and future vacancies.
• Monitor the effectiveness of recruitment campaigns and recommend improvements.
• Support initiatives aimed at improving staff attraction, engagement and retention.
• Represent Kendall Care professionally at recruitment fairs, employment events and networking opportunities where required.

Candidate Screening and Selection

• Review CVs and application forms against job descriptions and person specifications.
• Conduct initial telephone screening to assess candidates’ suitability, experience, values, availability and expectations.
• Arrange and conduct structured, values-based interviews and candidate assessments.
• Assess candidates’ alignment with the role requirements, Kendall Care’s values and the needs of the people we support.
• Maintain clear and objective interview notes and recruitment decisions.
• Obtain management approval before progressing appointments.
• Communicate professionally and promptly with successful and unsuccessful candidates.
• Maintain a positive candidate experience throughout the recruitment journey.
• Ensure recruitment decisions are fair, evidence-based and compliant with equality legislation and safer-recruitment principles.

Recruitment Systems and Pipeline Management

• Use applicant-tracking systems, electronic HR systems, spreadsheets and recruitment platforms to manage candidates efficiently.
• Maintain an accurate recruitment pipeline showing each candidate’s stage, outstanding requirements and next action.
• Ensure applicant information is entered accurately and kept up to date.
• Monitor candidate progress and follow up outstanding actions promptly.
• Produce recruitment reports covering applications, interviews, offers, onboarding progress, vacancies and recruitment outcomes.
• Use customer relationship management systems or similar tools, where available, to maintain candidate relationships and nurture the recruitment pipeline.
• Support the improvement and standardisation of recruitment systems, trackers and processes.

Relationship Management

• Develop and maintain positive working relationships with candidates, employees, managers and external recruitment partners.
• Liaise with hiring managers to understand staffing needs, role requirements and recruitment priorities.
• Provide regular updates to managers about vacancies and candidate progress.
• Maintain contact with suitable candidates during the pre-employment and onboarding process.
• Communicate clearly, professionally and respectfully with people from diverse backgrounds.
• Respond promptly to recruitment enquiries by telephone, email and online platforms.
• Promote Kendall Care’s values, culture and employment opportunities accurately and professionally.

Pre-employment Checks and Safer Recruitment

Coordinate and monitor all required pre-employment checks, including:

• Proof of identity and address.
• Right-to-work checks.
• Full employment history and explanations for any gaps.
• Professional and character references.
• Enhanced Disclosure and Barring Service checks, where applicable.
• Overseas criminal-record checks, where required.
• Qualification and professional-registration checks.
• Driving licence, MOT, vehicle and business-use insurance checks, where applicable.
• Health declarations and occupational-health information, where appropriate.
• Mandatory training and competency certificates.
• Any other checks required by legislation, regulation, commissioning arrangements or Kendall Care policy.

The postholder will also:

• Ensure candidates do not commence unsupervised work until all required checks and approvals have been completed.
• Follow up outstanding checks and documents promptly.
• Identify and escalate discrepancies, unsuitable references, unexplained employment gaps or other recruitment concerns.
• Maintain a clear, accurate and auditable recruitment record for every applicant.
• Ensure all recruitment information is managed confidentially and securely.

Onboarding and Induction

• Prepare and issue conditional offers, contracts, new-starter forms and employment documentation when authorised.
• Coordinate a structured and welcoming onboarding process.
• Ensure all new-starter information is accurate and fully completed.
• Arrange induction, mandatory training, shadow shifts and competency assessments.
• Ensure new employees receive relevant policies, procedures, handbooks and role-specific information.
• Liaise with managers to confirm that new employees are compliant and ready to be added to the rota.
• Monitor completion of induction and initial competency requirements.
• Maintain accurate onboarding checklists and evidence.
• Monitor probationary periods and arrange probation reviews within the required timescales.
• Obtain feedback from new employees and managers to help improve the recruitment and onboarding process.

HR Administration

• Create, maintain and regularly audit confidential electronic and paper personnel files.
• Ensure personnel records are complete, accurate, securely stored and available for authorised inspection.
• Maintain HR information within the organisation’s HR information systems and compliance trackers.
• Update records promptly when staff information, employment status or compliance requirements change.
• Maintain records relating to:
• Attendance, sickness and absence
• Annual leave
• Probation
• Training and competencies
• Supervisions and appraisals
• Spot checks
• Performance management
• Professional registrations
• DBS and right-to-work status
• Driving and insurance documentation
• Changes to employment terms
• Staff leavers
• Prepare HR letters, meeting invitations, outcome letters and other employment documentation as directed.
• Support managers with return-to-work meetings, probation reviews, performance concerns and attendance monitoring.
• Take accurate minutes during formal HR or employment meetings when required.
• Assist with reviewing and updating HR policies, procedures, templates and forms.
• Support consistent and fair HR processes in line with company policies and employment legislation.
• Maintain confidentiality and handle sensitive information in accordance with UK GDPR and data-protection requirements.

Staff File and Compliance Auditing

• Conduct scheduled audits of recruitment files, personnel files and workforce compliance records.
• Identify missing, incomplete, expired or non-compliant documentation.
• Create and maintain action plans to address identified compliance gaps.
• Monitor expiry dates and send timely reminders for renewals.
• Follow up outstanding documents and actions until they are completed.
• Maintain accurate compliance matrices covering:
• Mandatory training
• Competency assessments
• Supervisions
• Appraisals
• Spot checks
• Probation reviews
• DBS checks
• Right-to-work documentation
• Professional registrations
• Driving licences, MOTs and business-use insurance
• References and employment histories
• Other role-specific compliance requirements
• Prepare compliance reports for management and governance meetings.
• Provide evidence for internal audits, commissioner reviews and CQC inspections.
• Monitor completion of corrective actions and maintain evidence that improvements have been implemented.
• Escalate significant safeguarding, conduct, competency or compliance concerns without delay.
• Support the development and monitoring of quality-improvement plans.

Supervisions, Appraisals and Spot Checks

• Maintain the supervision, appraisal and spot-check matrix.
• Monitor due dates and ensure reviews are scheduled within the required timescales.
• Coordinate appointments between staff members and the relevant manager or supervisor.
• Issue reminders and follow up missed or overdue meetings.
• Ensure completed records are signed, filed and recorded on the appropriate matrix.
• Monitor actions arising from supervisions, appraisals and spot checks.
• Escalate overdue reviews, repeated concerns or evidence of poor practice.
• Produce regular reports on completion rates and outstanding actions.

Scheduling and Operational Support

• Assist the care-coordination team with staff scheduling and rota administration.
• Check staff availability and support the allocation of suitably trained and competent staff.
• Help to fill vacant shifts caused by sickness, absence or unexpected service needs.
• Contact staff professionally regarding availability and authorised rota changes.
• Check that employees assigned to care packages have the required training, competencies and authorisation.
• Support continuity of care and appropriate matching of staff to clients.
• Identify and escalate potential gaps, double bookings or unsafe staffing arrangements.
• Provide general administrative support to the office and management team.
• Work collaboratively with care coordinators, field supervisors, clinicians and managers to support safe service delivery.

On-Call Responsibilities

The postholder will participate in the on-call rota for approximately one weekday per week and one weekend per month.

On-call responsibilities will include:

• Responding promptly and professionally to urgent calls outside normal office hours.
• Managing staff sickness, lateness, non-attendance and emergency rota gaps.
• Contacting available and suitably trained staff to arrange emergency cover.
• Supporting staff with operational concerns within the boundaries of the role.
• Escalating clinical, safeguarding or serious operational concerns to the appropriate manager.
• Contacting emergency services or relevant professionals when required.
• Maintaining accurate records of calls, decisions, advice and actions.
• Providing a clear handover to the office or relevant manager.
• Following Kendall Care’s escalation, incident-reporting and business-continuity procedures.

On-call arrangements, response expectations and any applicable payment or allowance will be set out in the employment contract and on-call policy.

General Responsibilities

• Promote Kendall Care’s values and uphold the organisation’s professional reputation.
• Treat clients, relatives, applicants, employees and professionals with dignity and respect.
• Maintain professional boundaries and strict confidentiality.
• Comply with safeguarding, equality, health and safety, infection prevention, information governance and data-protection requirements.
• Attend meetings, training and professional-development activities as required.
• Contribute positively to employee engagement and staff-retention initiatives.
• Work flexibly to meet the reasonable needs of the service.
• Undertake other duties appropriate to the role and level of responsibility.

Person Specification

Essential Experience

• Proven experience in recruitment, HR administration, talent acquisition, workforce compliance or a similar role.
• Experience managing recruitment from advertising and candidate sourcing through to interview, appointment and onboarding.
• Experience conducting telephone screening and structured interviews.
• Experience maintaining accurate and confidential personnel records.
• Experience using applicant-tracking systems, HR systems, databases, spreadsheets or recruitment platforms.
• Experience managing multiple recruitment vacancies or HR priorities simultaneously.
• Experience developing professional relationships with candidates, employees and managers.
• Experience monitoring tasks, deadlines and compliance requirements through to completion.

Essential Knowledge and Skills

• Strong understanding of recruitment and talent-acquisition practices.
• Awareness of employment law, equality requirements and safer-recruitment principles.
• Excellent written and verbal communication skills.
• Professional, confident and courteous telephone manner.
• Strong working knowledge of Microsoft Word, Excel, Outlook and other office applications.
• Ability to use job boards and social media for recruitment and lead generation.
• Ability to learn and use applicant-tracking, HR information and customer relationship management systems.
• Strong attention to detail and an accurate approach to record keeping.
• Ability to organise and prioritise a demanding workload.
• Ability to work calmly and effectively under pressure.
• Ability to produce accurate reports and maintain reliable trackers.
• Ability to identify compliance gaps and follow corrective actions through to completion.
• Good judgement and a clear understanding of when concerns must be escalated.
• Ability to work independently while contributing positively to a wider team.
• Commitment to confidentiality and data protection.

Desirable Qualifications and Experience

• Previous recruitment or HR experience within domiciliary care, complex care, healthcare or social care.
• CIPD qualification or a relevant qualification in HR, recruitment or business administration.
• Understanding of CQC regulations and the fundamental standards.
• Experience auditing staff files and managing compliance matrices.
• Experience coordinating supervisions, appraisals, spot checks and probation reviews.
• Experience supporting staff scheduling or rota management.
• Knowledge of DBS, right-to-work and professional-registration checks.
• Experience supporting internal, commissioner or CQC audits.
• Familiarity with applicant-tracking or HR systems such as Workday, Taleo, PeopleSoft or similar platforms.
• Experience using Salesforce or another customer relationship management system.
• Experience managing recruitment campaigns through social media.
• Experience in HR, recruitment, sales or another relationship-management environment.

Personal Attributes

We are looking for someone who is:

• Dynamic, energetic and proactive.
• Highly organised, dependable and punctual.
• Friendly, approachable and professional.
• Resilient and able to perform effectively in a fast-paced environment.
• Confident communicating with people at all levels.
• Discreet and trustworthy when handling confidential information.
• Persistent when following up outstanding recruitment and compliance actions.
• Flexible and willing to support colleagues when service pressures arise.
• Capable of taking ownership of tasks and seeing them through to completion.
• Committed to equality, inclusion, safeguarding and person-centred care.
• Motivated to connect talented individuals with suitable employment opportunities.

Performance Expectations

Performance will be monitored against areas including:

• Number and quality of suitable candidates generated.
• Time taken to respond to applicants and progress suitable candidates.
• Recruitment conversion and successful-placement rates.
• Quality and compliance of recruitment records.
• Completion of required pre-employment checks before candidates commence work.
• Accuracy and completeness of staff personnel files.
• Percentage of staff with current mandatory training and compliance documentation.
• Timely completion of probation reviews, supervisions, appraisals and spot checks.
• Accuracy of recruitment, HR and compliance reports.
• Responsiveness when supporting rota gaps and on-call matters.
• Candidate, employee and manager feedback.
• Completion of audit actions within agreed timescales.
• Contribution to staff recruitment, engagement and retention.

Equality and Safer Recruitment

Kendall Care Limited is committed to equality, diversity and inclusion. Applications are welcomed from suitably qualified candidates from all backgrounds.

This position is subject to satisfactory references, proof of identity, confirmation of the right to work in the UK and an appropriate Disclosure and Barring Service check where the role is eligible.

Employment will remain subject to the successful completion of all required pre-employment checks.

Join us to make a meaningful impact by connecting talented individuals with their ideal roles while supporting our internal HR functions!

Pay: £26,000.00-£28,000.88 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person