Heating Engineer jobs in Welton

Job Title: Gas Engineer

Contract Type: Permanent

Salary:  £40,391.51

Working Hours: 40 hours per week

Working Pattern: Full Time 8am – 5pm

Location: Carlisle

If you share our values and are excited about making a significant impact at Riverside, apply now and tell us about the fantastic skills that you can bring to our team. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we are unable to offer sponsorship.

The difference you will make as a Gas Engineer

We’re now looking for a Domestic Gas Breakdown/Service Engineer to join our friendly team in Carlisle to carry out gas breakdown repairs and servicing to customer properties across the Cumbria Region.

If you’re looking for a Gas Service and Breakdown role and are passionate about delivering a great customer experience, this could be the job for you.

You’ll play a crucial role in maintaining our customers’ homes and will be there to help them when they need us most.

About you

We are looking for someone with:

• A minimum of 2 years’ experience in domestic gas breakdown diagnostics and repairs
• Current, valid ACS qualifications, including CCN1 and relevant appliances
• Experience in the Social Housing sector (desirable but not essential)
• Strong problem‑solving skills and the ability to work independently
• Great communication skills and a customer‑first mindset
• Your own basic hand tools (we will supply a gas analyser and electrical tester)
• A full UK driving licence held for at least one year

Why Riverside?

At Riverside. We’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalizing neighborhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 25 days’ holiday plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits
• A company vehicle and mobile phone for work purposes

Diversity and Inclusion at Riverside: 

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Applications may close before the deadline, so please apply early to be considered.

Role Responsibillities

As a Domestic Gas Breakdown/Service Engineer, you’ll play a vital role in maintaining the safety and comfort of our customers’ homes. Your responsibilities will include:

• Carrying out reactive breakdown diagnostics and repairs to domestic gas appliances and heating systems
• Completing scheduled servicing, safety checks, and preventative maintenance
• Ensuring all work complies with current gas safety regulations and industry standards
• Providing excellent customer service, offering reassurance and clear communication during breakdown situations
• Accurately recording job information, parts used, and work completed via mobile technology
• Working collaboratively with colleagues, schedulers, and management to deliver a seamless and positive customer experience
• Maintaining a strong focus on health & safety, ensuring safe working environments at all times
• Participating in an out-of-hours rota to support customers during evenings and weekends

Additional Information

• The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in the Cumbria Region.
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
• For roles requiring the use of respiratory protective equipment (RPE), employees must be clean-shaven where the mask seals to the face. If you have a medical or religious exemption, please discuss this with the recruiting manager. Alternative mask options may be available, with Riverside covering associated calibration and component costs.

Due to the high number of applications that we are currently receiving, we regret that we are unable to respond to every application.

#COM

Job Types: Full-time, Permanent

Pay: £40,391.51 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Application question(s):

• Have you held a full UK driving licence for at least 1 year?
• have you had any accidents in the last 5 years? (if yes, please explain)
• Do you have experience driving vans? (if yes, please explain)
• Have you had any motoring convictions in the last 5 years, or do you have any pending? (if yes, please explain)
• Have you previously worked for Evolve or Riverisde?

Work Location: On the road