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Maintenance Operative – Neu Living

Neu Living – Sheffield

Neu Living is looking to recruit a motivated and practical Maintenance Operative on a permanent, full-time basis, working 40 hours per week.

Located in Sheffield, Neu Living is a specialist neurological care and rehabilitation service supporting individuals to regain independence and improve their quality of life following an injury or illness affecting the nervous system.

Our purpose-designed facility provides a range of specialist accommodation, rehabilitation facilities and therapeutic spaces, including an onsite hydrotherapy pool. We are looking for someone who takes pride in their work and can help us maintain a safe, well-presented and fully functional environment for our residents, visitors and colleagues.

This is a varied, hands-on role requiring someone who is proactive, reliable and confident undertaking general building maintenance, repairs and routine safety checks. The successful candidate will also receive specific training to support the safe operation, management and routine maintenance of our onsite hydrotherapy pool.

What we offer

• Competitive rate of pay – £15 per hour.
• Permanent, 40-hour contract.
• 5.6 weeks' annual holiday allowance (pro rata).
• Free onsite parking.
• Training and development opportunities.
• Specific training in the operation and management of the onsite hydrotherapy pool.

Duties and Responsibilities

Building Maintenance and Repairs

• Undertake day-to-day maintenance and repairs throughout the home, ensuring the building, fixtures and fittings remain safe, functional and well presented.
• Carry out general repairs, including basic plumbing, electrical maintenance within the limits of competence, basic joinery, painting and decorating.
• Identify and report building defects, maintenance issues and potential hazards, taking appropriate action to resolve these promptly.
• Undertake routine inspections of bedrooms, communal areas, offices, bathrooms, kitchens and other facilities.
• Maintain doors, locks, handles, furniture, fittings and other building components.
• Support planned preventative maintenance to minimise equipment failures and disruption to the service.
• Liaise with external contractors and specialist engineers where repairs or servicing require additional expertise.

Hydrotherapy Pool Management

• Undertake training to become competent in the safe operation and routine management of the home's onsite hydrotherapy pool.
• Carry out routine pool checks, including water quality, temperature and chemical readings, in accordance with training, procedures and relevant safety requirements.
• Maintain accurate pool testing, cleaning, maintenance and inspection records.
• Monitor pool plant and associated equipment, reporting faults or concerns promptly.
• Ensure the pool area, changing facilities and surrounding environment are clean, safe and appropriately maintained.
• Support arrangements for routine servicing and maintenance of pool equipment, liaising with specialist contractors when required.
• Follow all relevant pool safety procedures and ensure any concerns affecting safe use are escalated immediately.

Health, Safety and Compliance

• Complete routine health and safety checks throughout the premises and grounds.
• Carry out and record scheduled checks, including fire doors, fire exits, fire alarm user tests, emergency lighting, smoke and heat detectors, door-retaining devices and water temperatures.
• Undertake routine checks of fire safety equipment and ensure specialist servicing is arranged and recorded by appropriately qualified contractors.
• Carry out Portable Appliance Testing (PAT) where appropriately trained and competent.
• Undertake routine checks of equipment and facilities, ensuring they remain safe and fit for purpose.
• Maintain accurate maintenance records, inspection logs and compliance documentation in accordance with company policies and procedures.
• Respond promptly to maintenance requests and record all work undertaken.
• Assist the Home Manager with health and safety inspections, fire drills and the review of relevant safety procedures.
• Understand the location and operation of essential service shut-offs, including fuse boards and main water stopcocks, and respond appropriately in an emergency.
• Ensure all work is undertaken safely, following appropriate risk assessments and health and safety requirements.

Grounds and External Areas

• Maintain the external grounds and gardens, including grass cutting, hedge trimming, weeding and general upkeep.
• Ensure car parks, pathways, entrances and external communal areas are clean, tidy and free from hazards.
• Undertake seasonal maintenance tasks as required, including gritting and snow clearance.
• Ensure external lighting, fencing, gates and other external fixtures are maintained and any defects reported.

General Responsibilities

• Check the maintenance request book daily and prioritise outstanding jobs according to urgency and risk.
• Respond to maintenance emergencies and provide out-of-hours on-call support when required.
• Assist with deliveries, including monitoring and supporting the receipt of goods and equipment.
• Support the safe movement and installation of furniture, equipment and supplies where required.
• Maintain a clean, tidy and safe working environment, ensuring tools and maintenance materials are stored securely.
• Undertake other reasonable duties within the scope of the role to support the effective running of the home.

The Ideal Candidate

We are looking for someone who:

• Has practical experience in a general maintenance, facilities or building maintenance role.
• Has a good range of hands-on maintenance skills and a practical approach to problem-solving.
• Has an understanding of health and safety responsibilities within a workplace environment.
• Can work independently, organise their workload and prioritise urgent maintenance requests.
• Has good communication skills and can work positively with residents, relatives, colleagues and external contractors.
• Is reliable, flexible and takes pride in maintaining a high standard of work.
• Is willing to undertake additional training, particularly in the management and safe operation of the hydrotherapy pool.
• Understands the importance of working respectfully within a care environment, recognising that residents' comfort, privacy and safety must always come first.

Previous experience in a care home, healthcare or similar environment would be advantageous but is not essential.

The recruitment process aims to create and maintain a safe workforce and includes robust vetting procedures. The successful applicant will be appointed subject to satisfactory references and an enhanced DBS check.

Job Types: Full-time, Permanent

Pay: £15.00 per hour

Work Location: In person