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· Are you looking for your next career move?

· Are you looking for a challenge?

· Do you want be part of an organisation that works to end violence and abuse in our community?

We are currently recruiting for a Wellbeing/Group work Practitioner

We are committed to operating within the legal framework of the Equality Act 2010. As our organisation qualifies for an exemption under Section 9 of the Act, we only recruit female candidates for this role. This exemption is applied lawfully and in accordance with the specific occupational requirements of our organisation.

Job Summary

Location : Changing Pathways main office is in Felmores End, Basildon.

Your location of work will be at Felmores End, Basildon (Hybrid)

Type: On site – hybrid

Salary: £28,741.64 per annum

Hours : 37.5 hours per week

Term: 12m Fixed Term (maternity cover)

1. Clinical and Wellbeing Focused support.

• Provide tailored holistic wellbeing support to survivors, addressing

emotional wellbeing, mental health, physical health, and personal

development.

• Hold and manage a small caseload of clinical counselling clients,

delivering structured, trauma-informed counselling sessions in line

with BACP Ethical Framework and professional boundaries.

• Conduct comprehensive wellbeing and clinical assessments and

develop personalised wellbeing and counselling plans.

• Offer emotional, practical, and therapeutic support through one-to

one sessions, ensuring survivors feel heard, supported, and

empowered.

• Maintain up-to-date, confidential case notes in accordance with the

BACP Ethical Framework, safeguarding protocols, and GDPR

requirements.

• Support delivery of various group work and group programmes.

2. Supporting Refuge & Community-Based Clients

• Provide wellbeing and clinical counselling support within refuges,

helping residents manage stress, anxiety, and other emotional

challenges.

• Offer outreach wellbeing and counselling support for community

based clients, encouraging engagement in positive wellbeing

activities and therapeutic interventions.

3. Multi-Agency Working & Advocacy

• Work alongside health services, mental health support, counselling

networks, housing providers, social care, and voluntary services.

• Advocate for survivors to access relevant clinical and wellbeing

services, ensuring their overall mental health and wellbeing is

prioritised.

• Represent the service at multi-agency meetings while maintaining

client confidentiality and professional ethical standards.

4. Safeguarding & Risk Management

• Conduct ongoing risk and wellbeing assessments, including clinical

risk where applicable.

• Report safeguarding concerns in line with organisational policies and

professional ethical guidelines.

• Ensure counselling practice is compliant with the BACP Ethical

Framework, including working within the scope of competence and

supervision requirements.

• Participate in regular clinical supervision and case management

reviews.

5. Crisis Intervention & Emergency Support

• Provide immediate, practical crisis support to survivors at risk,

including emergency safety planning.

• Support survivors in fleeing domestic abuse, including arranging

emergency accommodation and liaising with relevant agencies.

• Manage crisis situations effectively, remaining calm under pressure

and responding with professionalism.

6. Training & Service Development

• Deliver wellbeing-focused awareness sessions and training to

colleagues and partners.

• Contribute to developing policies and procedures that integrate

wellbeing and counselling best practices.

• Stay updated on best practice, emerging research, and relevant

legislation within counselling, wellbeing, domestic abuse, and mental

health sectors.

Wellbeing Practitioner

1. Deliver one-to-one clinical counselling sessions to a defined caseload

of clients in line with BACP Ethical Framework.

2. Conduct initial clinical assessments, identifying presenting issues, risks,

and appropriate therapeutic approaches.

3. Develop, implement, and review individual counselling plans in

collaboration with clients.

4. Maintain accurate, confidential client records, session notes, and

outcome monitoring using the organisation’s case management

system.

5. Attend and engage in regular clinical supervision, maintaining

compliance with BACP supervision requirements.

Wellbeing Support and Case Management

1. Provide holistic wellbeing support to clients alongside counselling,

focusing on emotional, mental, and physical health.

2. Conduct wellbeing and risk assessments and develop corresponding

support plans.

3. Support clients in accessing wider health, housing, and community

based services as appropriate to their needs.

4. Monitor progress against wellbeing plans and counselling goals,

adapting support as required.

Conduct initial clinical assessments, identifying presenting issues,

risks, and appropriate therapeutic approaches.

5. Develop, implement, and review individual counselling plans in

collaboration with clients.

6. Maintain accurate, confidential client records, session notes, and

outcome monitoring using the organisation’s case management

system.

7. Attend and engage in regular clinical supervision, maintaining

compliance with GDPR practises.

8. Advise service users of their rights and options for seeking help and

support from other agencies, making referrals and co-ordinating the

provision of multi-agency support where necessary, and proactively

advocate to ensure barriers to accessing support and protection are

minimised

9. To support service users in understanding their strengths, identifying

targets and achieving outcomes in line with a support plan, including

the creation and review of the support plan.

10. Manage a case load ensuring each client receives a client focused

approach to their support needs.

11. To represent individuals views where appropriate, and put forward

professional views.

12. Identify any safeguarding issues within the services for adults at risk

and/or children and follow organisational safeguarding procedures to

ensure the swift reporting of concerns to social services and taking any

internal actions necessary.

13. In line with the new Domestic Abuse Act, assess children’s needs as

victims in their own right, making referrals to Changing Pathways’

Children’s Services for specialist interventions where necessary.

14. Identify and assess the risks and needs of domestic abuse survivors

using an evidence- based risk identification checklist, providing timely

assessment within contract timescales.

15. Support the empowerment of the survivors and assist them in

recognising the features and dynamics of domestic abuse present in

their situation, and help them regain control of their lives.

16. Maintain timely, accurate, confidential records, ensuring all referral and

support information is recorded using the On Track case management

system. This includes the accurate daily management of the Duty

Spreadsheet.

17. Participate in regular case management reviews with line manager

thus ensuring case notes are accurately recorded, (current) risk is

correctly identified and the most appropriate support and safety plan

is in place.

18. Use an action planning approach to support a survivor to move forward

and ensure the timely closure of cases as appropriate.

19. Ensure that all safeguarding measures are delivered in respect of the

service-users and their children and that at all times you adhere strictly

to policies and procedures in respect of safeguarding vulnerable adults

and children.

20. Support colleagues and partner agencies, through awareness raising,

providing training and institutional advocacy.

21. Contribute to data and written reports with effective case data input

and through the provision of case studies to illustrate the impact of the

service for domestic abuse victims.

22. Support the attainment and maintenance of quality standards

including Women’s Aid National Quality Standards and SafeLives

Leading Lights.

23. Act in a professional manner at all times, communicating effectively,

building and sustaining effective and appropriate relationships at all

times with survivors, colleagues and partners.

24. Respect and value the diversity of the community in which the service

works in, and recognise the needs and concerns of a diverse range of

survivors ensuring the service is accessible to all.

25. Remain up to date and compliant with all organisational procedures,

policies, and professional codes of conduct and uphold standards of

best practice.

26. Ensure the highest standards of health and safety are maintained

across all sites and report any issues as a matter of urgency.

27. Maintain strict organisational confidentiality, professional boundaries

and security procedures.

28. Possess an understanding of vicarious trauma and mitigating vicarious

trauma.

We do not accept CV applications. If you are interested in the above role, please go to our website https://changingpathways.org/get-involved/jobs/ and download the application pack and application forms

Please email your application forms to welcome@changingpathways.org

Stating the job you are applying for in the subject title.

Closing date for applications: 31st July 2026

Changing Pathways has a strict no-agency policy. We do not accept unsolicited CVs or proposals from recruitment agencies. Any CVs or candidate details sent to us without a prior agreement will be considered the property of Changing Pathways, and we will not be liable for any fees or commissions.

Recruitment agencies are kindly requested not to contact us regarding vacancies, as we handle all recruitment internally. Thank you for your cooperation.

Pay: £28,741.64 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Work Location: Hybrid remote in Basildon SS13