Holistic Therapy jobs in Norwich

Job Description

Job Title: Counsellor (FTC – 12 months)
Location: Norwich and/or Great Yarmouth
Reporting to: Senior Counsellor
Hours: 30 hours per week available. This can be offered as one 30-hour position or split between two part-time positions of 15 hours per week.

Contract Length: Fixed Term Contract (12 months)
Salary: £29,580 FTE (pro-rata for part-time staff)

Role Summary:
We are seeking a compassionate and skilled counsellor to join our BACP-accredited service, providing specialist support to survivors of sexual abuse and violence. The successful candidate will deliver high-quality one-to-one counselling, undertake initial assessments, waiting list support, and ensure the effective administration of client-related tasks. They will also contribute to the service's ongoing commitment to personal and professional development, best practices, and outcome measurement.

Key Responsibilities:

One to One Counselling:

• Deliver trauma-informed, client-centred counselling to individuals impacted by sexual abuse and violence.
• Offer therapy across multiple modalities, including face-to-face, online, and phone counselling.
• Maintain clear boundaries and ethical standards in line with the BACP Ethical Framework.

Initial Assessments:

• Conduct thorough and sensitive initial assessments to determine client needs and suitability for counselling.
• Develop collaborative plans to address clients’ therapeutic goals.
• Waiting List Support
• Conduct wellbeing check-in calls with clients awaiting counselling, monitoring wellbeing and identifying any changes in risk, circumstances, or support needs; provide appropriate information, signposting, and reassurance, and maintain accurate and timely records in accordance with organisational policies and procedures.

Safeguarding:

• Recognising and responding to safeguarding concerns in line with the charity’s safeguarding policies and UK legislation.
• Reporting any safeguarding concerns promptly to the Senior Counsellor or Designated Safeguarding Lead (DSL).
• Maintaining accurate and confidential records of safeguarding disclosures, ensuring compliance with GDPR and organisational procedures.
• Attending safeguarding training and staying informed about best practices to enhance awareness and response.
• Working collaboratively with colleagues to create a safe and supportive environment for clients.
• Promoting a culture of safeguarding by encouraging open discussions and awareness within the organisation.

Administration:

• Maintain accurate, confidential, and timely records of client sessions in compliance with data protection regulations.
• Manage appointment scheduling and ensure relevant client documentation is completed.

Supervision and Reflective Practice:

• Attend regular supervision sessions to ensure the quality and safety of practice.
• Engage in reflective practice to promote personal resilience and professional growth.

Outcome Measures and Evaluation:

• Administer and record outcome measurement tools to track client progress, and contribute to data reporting to our funders
• Participate in service evaluation processes to inform and improve practice.

Professional Development:

• Undertake regular training and development to maintain professional body registration and deepen understanding of trauma and sexual violence.
• Stay informed about best practices and emerging research in counselling and sexual violence support.

Team Contribution:

• Work collaboratively with colleagues and external partners to ensure a holistic approach to client care.
• Attend team meetings, contribute to service planning, and adhere to organisational policies and procedures.
• Demonstrate a shared commitment to health and safety and safeguarding by adhering to organisational policies and procedures, ensuring the well-being of clients, colleagues, and the wider team

Person Specification:

Essential Criteria:

Qualifications and Membership:

• Recognised counselling qualification (minimum Level 4 Diploma in Counselling or equivalent).
• Registered with a recognised counselling professional body (e.g., BACP, UKCP, NCS).
• Accreditation or working towards accreditation.

Experience:

• Significant experience in providing one-to-one counselling, preferably with survivors of sexual abuse and violence.
• Experience in conducting assessments and managing therapeutic caseloads.

Skills and Knowledge:

• Sound understanding of trauma-informed approaches and their application in counselling.
• Knowledge of safeguarding procedures and the ability to respond effectively to risk.
• Strong administrative skills, including accurate record-keeping and use of outcome measures.
• Confidence and competence in using IT systems for administrative and therapeutic purposes, including online counselling platforms.

Personal Qualities:

• Empathy, resilience, and the ability to build trust with clients from diverse backgrounds.
• Commitment to personal and professional development.
• Flexibility to work at least one evening per week and adapt to service needs.

Desirable Criteria:

• Additional Experience:
• Previous work within a BACP-accredited organisation.
• Group facilitation or delivering workshops.
• Additional Knowledge:
• Understanding of the criminal justice system and its impact on survivors.
• Familiarity with digital counselling platforms and remote therapeutic delivery.

Staff Incentives & Benefits:

• Generous Annual Leave – 27 days plus bank holidays (pro-rata for part-time staff)
• Pension Contribution – 4% employer & employee contributions
• Flexible & Hybrid Working – Where job role permits
• Life Insurance – 2x your salary for peace of mind
• Employee Assistance Programme – Includes 24/7 GP access
• Learning & Development – Access to our LMS with 300+ courses for independent growth
• Wellbeing Support – Includes discounts on gym memberships & more!

How to apply: Email a copy of your CV and a cover letter to ​*recruitment@suelamberttrust.org​ *by 12pm Friday 23rd October

Interview Date: Friday 13th November

Equal Opportunities Statement:
We are committed to promoting equality, diversity, and inclusion. We welcome applications from all sections of the community and encourage individuals with lived experience of the issues our service addresses to apply.

This is a rewarding and dynamic role within a supportive environment, and we are looking for someone who is passionate about supporting survivors of sexual abuse and violence while ensuring the smooth operation of services at Sue Lambert Trust.

Pay: £29,580.00 per year

Benefits:

• Casual dress
• Health & wellbeing programme
• Life insurance
• Sick pay

Work Location: In person