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Package Description

• Rate of Pay: £15.50 per hour plus gratuity
• Casual Contract

Job Introduction

We are currently looking for Experienced Waiter to join our team at The Royal Academy of Arts (Members only area), London to deliver a world class guest experience. Our Cafés and Restaurants are located amongst inspiring and breath taking masterpieces within Burlington House.

As a Waiter in a premium members-only venue, you are responsible for delivering attentive, courteous, and personalised table service that enhances the overall guest experience. Reporting to the Restaurant Manager, you will ensure guests receive prompt, professional service while maintaining the highest standards of presentation and hospitality.

Main Responsibilities

Guest Service Excellence

• Greet and seat members and guests warmly and professionally.
• Take accurate food and beverage orders, making knowledgeable recommendations.
• Serve dishes and drinks promptly, ensuring presentation standards are met.
• Anticipate guest needs and respond to special requests with discretion.

Teamwork & Communication

• Collaborate with the kitchen, bar, and other FOH colleagues to ensure smooth service flow.
• Participate in pre-service briefings and contribute to a positive team atmosphere.
• Maintain clear and polite communication with members and team members alike.

Operational Standards

• Set and clear tables efficiently, maintaining a clean and inviting dining environment.
• Follow all hygiene, health, and safety protocols diligently.
• Assist with side work such as polishing cutlery, refilling condiments, and restocking supplies.

The Ideal Candidate

• At least 2 years of experience in a waiter role, preferably in a premium hospitality or fine dining setting.
• Strong communication and interpersonal skills.
• Ability to work efficiently under pressure with attention to detail.
• Polished, professional appearance and attitude.
• Friendly, approachable, and customer-focused.
• Knowledge of food and beverage service standards and etiquette.
• Willingness to learn and adapt in a fast-paced environment.
• Reliable, punctual, and a team player.

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations.

Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.

At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.

Be part of something greater

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.