Home Based Claims jobs
Senior Technical Claims Handler - Motor TPA
Often replies in 1 dayInnovation GroupBirmingham B46 3BB- Referral programme
- Life insurance
- Additional leave
- Company pension
- Work from home
- Health & wellbeing programme
- RTA claims: 3 years (preferred).
- Motor claims handling: 5 years (required).
- Bodily Injury claims: 3 years (preferred).
- Contract Type: Permanent, Full-Time*.
Technical Partner (Subsidence claims)
Often replies in 1 dayInnovation GroupRemote- Sick pay
- Life insurance
- Additional leave
- Private dental insurance
- Company pension
- Health & wellbeing programme
- Subsidence claims: 3 years (preferred).
- Complex Subsidence claims handling : 2 years (preferred).
- General perils claims handling : 3 years (required).
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- Free parking
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- On-site parking
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- Strong organisational skills with the ability to manage long lifecycle claims.
- Policy Expert ClaimsTonbridge
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- Work collaboratively with internal technical experts to resolve complex claims.
- Strong organisational skills with the ability to manage long lifecycle claims.
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Job Post Details
Senior Technical Claims Handler - Motor TPA
Senior Technical Claims Handler - Motor TPA
Job details
Full job description
Senior Technical Claims Handler – Motor TPA Claims
Location: Hybrid – Coleshill, Birmingham 3 days per week
Salary: Competitive + Benefits
Contract Type: Permanent, Full-Time
About the Role
We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our Motor TPA team. This role is ideal for someone who thrives on managing complex motor claims and providing technical leadership within a fast-paced, client-focused environment. You’ll play a key role in ensuring claims are handled efficiently, accurately, and in line with regulatory and client expectations.
Key Responsibilities
- Manage a caseload of complex, high-value, and technically challenging motor claims, including personal injury, credit hire and large loss cases.
- Provide technical guidance and support to junior claims handlers, acting as a mentor and subject matter expert.
- Ensure claims are handled in accordance with internal policies, client SLAs, and regulatory requirements.
- Liaise with insurers, brokers, solicitors, and third parties to facilitate timely and fair claim resolutions.
- Identify trends, risks, and opportunities for process improvement and contribute to technical strategy.
- Support audits, client reviews, and internal quality assurance processes.
- Maintain accurate records and documentation in line with compliance standards.
Skills & Experience Required
- Proven experience in motor claims handling, ideally within a TPA or insurer setting.
- Strong technical knowledge of motor claims processes, liability, indemnity, and litigation.
- Excellent communication, negotiation, and decision-making skills.
- Ability to coach and support others, with a collaborative and proactive approach.
- High attention to detail and a commitment to delivering quality outcomes.
- Familiarity with FCA regulations and industry best practices.
What We Offer
- A technically focused role with real impact and visibility.
- Supportive and collaborative team environment.
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year
Benefits:
- Additional leave
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Work from home
Experience:
- motor claims handling: 5 years (required)
- TPA: 5 years (preferred)
- Bodily Injury claims: 3 years (preferred)
- RTA claims: 3 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Birmingham B46 3BB