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  • Job Introduction Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and…
    • View all Focus Birmingham jobs - Remote jobs
    • Salary Search: Telephone Befriender salaries
    • See popular questions & answers about Focus Birmingham
    • Ability to adapt messaging based on client needs and feedback.
    • Qualify potential leads based on predefined criteria and transfer high-quality prospects to the…
    • Confidence in managing phone-based sales conversations.
    • We are seeking a motivated and results-oriented Telesales Executive to support business growth by…
    • Qualify leads based on specific criteria to ensure alignment with company offerings and target markets.
    • In this role, you will be responsible for identifying…
    • Compensation:* Performance-Linked Variable Pay.
    • Engage with prospective business clients through professional outbound communication.
    • In this role, you’ll identify and engage potential customers, create qualified opportunities for our Sales Executives, and develop a strong understanding of the…
    • Telesales Advisor must have excellent communication skills and English fluency with an accent.
    • Our lucrative salaries will also include healthy commission and…
    • Develop Sales Apprenticeship training and field-based experience.
    • Successfully execute and monitor phone-based contact with prospect lists across the team.
    • Soldo frees finance with a uniquely proactive approach to managing decentralised spending.
    • By combining a powerful spend management platform, user-friendly app,…
    • The ideal candidate will have experience in business to business selling and is happy working on spreadsheets with deadlines.
    • 4.30pm: Log off and head home!
    • You’ll be treated to free (or subsidised) snacks and meals every month.
    • You’ll have flexibility for school runs (because family…
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Job Post Details

Telephone Befriender
Focus Birmingham
·
4.0
Remote
Apply on company site

Job details

Pay information not provided
Remote

Full job description

Job Introduction

Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.

If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.

As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.

If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.

Quotes from our volunteers -

  • Sonia, Telephone Befriender "It's so rewarding knowing that a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
  • Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
  • Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".

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