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    • The Administration Scheduler works with our team in delivering the support that’s required to effectively arrange care for our service users.
    • View all Blanchardstown and Inner City Home Care Association jobs - North Road jobs - Scheduler jobs in North Road
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    • To coordinate care delivery services to all clients and service users within the service area.
    • To maintain the integrity and accuracy of all data stored in the…
    • The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.
    • In return for dedication and hard work, we offer well established, structured mentoring and staff development strategies to support with this role.
    • You will provide a comprehensive, efficient and responsive secretarial service to the medical staff and their teams.
    • Previous experience as a medical secretary.
    • This is a great opportunity for medical secretaries to join the team on a full time or part time permanent basis.
    • Experience in a similar role within a healthcare or care home setting is preferred.
    • The role involves working collaboratively with colleagues to deliver a…
    • A willingness to cover for other administrative team members and occasional work outside normal working hours.
    • 6.2 Weeks Holidays (Pro-rata for part time).
    • Ø To produce care staff rotas on a weekly basis using the organisations computer based roster system.
    • Ø All records and rotas to be up to date at all times and…
    • Prior administrative experience within a healthcare or medical setting is highly desirable.
    • Proficiency in using office software such as MS Office Suite;…
    • B) Two years working experience in a medical office or clinical environment and.
    • Obtains updates and files medical records as needed.
    • Roster and manage support worker teams.
    • Communicate effectively with clients, families, and care staff to ensure seamless service delivery.
    • Prior experience in medical, legal, or technical support settings.
    • Quiet, distraction-free home office with reliable high-speed internet.
    • Identify and report areas within working processes and procedures that could improve service delivery.
    • The service also takes referrals from the community for…
    • Flexible approach to working arrangements.
    • Experience of working with filing systems.
    • Post holders will be appointed at band 3 or band 4 depending upon previous…

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Job Post Details

Administration Scheduler - job post

Blanchardstown and Inner City Home Care Association
North Road
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

North Road

Benefits

Pulled from the full job description

  • Annual leave
  • Employee assistance programme

Full job description

Job Description

Blanchardstown & Inner-City Home Care Is Hiring An Administration Scheduler

Blanchardstown & Inner-City Home Care is a not-for-profit home care company operating in parts of Dublin 1, 7 & 15. We are committed to supporting people stay happy at home by delivering quality homecare to our clients. Their unique needs and abilities inform everything we do. Our mission to provide each Service User with the highest level of quality of life that is achievable. We treat each person with dignity and respect.

Role Overview:

The Administration Scheduler works with our team in delivering the support that’s required to effectively arrange care for our service users. You work with our dedicated and highly trained team of Carers, and in a supportive administration team. Your role involves:

  • Scheduling calls to suit Service User needs as set out in their Home Care and Support Plan and ensuring that our Carer rosters are manageable for them. Full training will be provided for the successful candidate.
  • Screening, dealing with and forwarding incoming calls appropriately, dealing with queries from service users, employees, the public, visitors, etc. To manage, maintain, correct, collate, validate, and process data effectively.
  • Managing annual leave/sick leave whilst also ensuring care is provided as required
  • Other duties as may be required to support the efficient operation of the business

Salary

Competitive Salary

Location

North Road, Finglas, Dublin 11

Take The First Step

Providing care in the community for over 21 years

E
Flexible working

We offer a range of contracts based on your availability to work, including guaranteed hours contracts if that is what you would prefer.

E
Training & development

We will support you in getting further qualifications and provide all mandatory training you need to start and excel in your career as a carer.

E
Supportive working environment

Our supervisory and administration teams are always available to assist you with queries and uniforms are provided.


Qualifications

  • Previous Scheduling Experience an advantage
  • A good telephone manner and excellent communication skills
  • MS Office skills (excel, word & outlook)
  • Enjoyment in working in a busy environment

Benefits

  • Competitive Salary
  • Permanent Contract, on successful completion of 6 month probationary period
  • 23 days annual leave
  • Time off in lieu for any additional hours worked
  • Career Progression opportunities
  • Employee Assistance Programme
  • Training Support

Schedule

  • Monday – Friday
  • 8.30am – 4.30pm
  • Additional on-call monitoring on an occasional basis

General Responsibilities

  • Scheduling calls to suit Service User needs as set out in their Home Care and Support Plan and ensuring that our Carer rosters are manageable for them. Full training will be provided for the successful candidate.
  • Screening, dealing with and forwarding incoming calls appropriately, dealing with queries from service users, employees, the public, visitors, etc. To manage, maintain, correct, collate, validate, and process data effectively.
  • Managing annual leave/sick leave whilst also ensuring care is provided as required
  • Other duties as may be required to support the efficient operation of the business

Essential Requirements

  • Previous Scheduling Experience an advantage
  • A good telephone manner and excellent communication skills
  • MS Office skills (excel, word & outlook)
  • Enjoyment in working in a busy environment

Consideration, Respect & Kindness

Become part of a professional team of carers who empower local people to remain independent in their own homes.

Why is this a great role to have?

You get the opportunity to positively impact people’s lives on a daily basis by ensuring efficient and strategic scheduling of an essential quality of life giving service.

This role provides a unique sense of accomplishment by enabling people to enjoy a high quality of life within their own communities through timely and effective administrative support. If you enjoy interacting with individuals and seek a rewarding and purposeful role, then this Administration Scheduler position is definitely for you!


Why join BIC Home Care?

We have decades of experience looking after our staff and our clients, creating a positive and enjoyable environment for all. We are committed to supporting and investing in you and you are always fully supported in your role.

We want you to develop and grow your skills and our entire team understand that efficiently scheduled services result in happy and satisfied Carers and Service Users, so you are at the centre of everything we do!


Getting Started

At BIC Home Care, there is a comprehensive induction programme to ensure successful entry into your new role.

You will shadow experienced carers until you are confident to start working with your own clients.

We will ensure that you have all the mandatory training that is required before you start and we will process your Garda Vetting.


We Are Not-For-Profit

Blanchardstown and Inner City Home Care is a not-for-profit organisation, which means that we are here solely to benefit the people we serve.

We are a member of Dublin Home Care Partners, a group of not-for-profit home care providers, delivering services on behalf of the HSE across all of North Dublin City and County.

We are also a founding member of the NCCN (National Community Care Network), a national representative group of not-for-profit home care agencies.

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