Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP)

Calling all organised and motivated individuals!

The Early Intervention in Psychosis Service has an exciting opportunity for a dynamic Administrator to join their friendly service which is office based at Eastern Coastal Area Offices.

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.

Who You Are:
A self-starter with a go-getter attitude and a forward-thinking approach.

Flexible and adaptable, thriving in a fast-paced environment.

Exceptionally organised with a keen eye for detail.

Proficient in Microsoft Office applications with strong IT skills.

The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, work well as part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

Supporting the team to action work requests via the Early Intervention Team and At Risk Mental State Service (ARMS) generic inbox, including the processing of referrals on the patient administration system (RiO) Having contact with patients, carers, relatives, and other external stakeholders.

Typing letters and reports.

Using the patient record system RIO ( training provided ).

Taking and screening phone calls and managing the mailboxes.

Ordering of stationery and other items as required via our SBS system ( training provided ).

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.

What You'll Do:
Be the friendly voice answering phones and responding to enquiries.

Prepare and meticulously maintain clinical records and correspondence.

Assist clinical staff with administrative tasks.

Support the Early Intervention Service and the At Risk Mental State Service with Administrative duties when capacity allows.

Please refer to the attached job description for the full details on the responsibilities and person specification