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Hospitality Manager jobs in Cumbria

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    • Career progression within a growing hospitality business.
    • Knowledge of health, safety and compliance requirements within hospitality.
    • What We're Looking For.
    • Proven experience in luxury hospitality sales, exclusive / boutique hotels, or high‑end travel.
    • Hotel Sales Manager – Gilpin Hotel & Lake House – Luxury Lake…
    • Strong background in human resources practices within a hospitality setting.
    • Proven Management experience in the hospitality industry or hotel management roles.
    • At Village, we do hospitality a little differently.
    • The Role Outline: Your Week at a Glance As a National Business Development Manager, you are the commercial…
    • Work within one of the UK’s most renowned luxury hospitality destinations.
    • Strong Food and Beverage management experience gained within a luxury hotel, quality…
    • This is a role where it will weekend work and you will be expected to work over Christmas.
    • This is a live out role.*.
    • We have 33 bedrooms, Restaurant and Bar.
    • If you have experience of working front of house in hospitality and have a passion for delivering excellent service to guests,are a people person and thrive in…
    • Upholds our promise of warmth, energy, and exceptional hospitality - ensuring every guest leaves Gilpin Spice feeling delighted, cared for, and eager to return.
    • Previous experience as a Head Chef or Senior Sous Chef within a quality hospitality operation.
    • This is an exciting opportunity to take ownership of a well-…
    • Are you looking for a fun and varied job in hospitality management?
    • Once the hiring manager has reviewed your application we will contact shortlisted candidates…
    • Being creative Helping people Analysis & maths.
    • As a Chef and Hospitality Specialist in the RAF, you will plan, prepare and deliver culinary excellence in our…
    • Bring your passion for exceptional hospitality to Gilpin - if you’re ready to bring energy, skill, and consistency to a high‑performing team, we’d love to hear…
    • Previous experience working as a Café Assistant or in a similar hospitality or customer service role.
    • Front of House Team Leader*.
    • Who you'll work with.
    • Experience: 1–2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
    • Store: Bob and Berts Carlisle.
  • View similar jobs with this employer
    • Branch: Crown Inn, Pooley Bridge.
    • Location: Crown Inn, Pooley Bridge, Penrith.
    • Posted date: 21/09/2026.
    • Closing date: 02/11/2026.
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Operations Manager
Macdonald Leeming House Hotel
Watermillock CA11 0JJ
From £35,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £35,000 a year

Job type

Permanent
Full-time

Shift and schedule

Weekend availability

Benefits

Pulled from the full job description
Employee discount
Employee assistance programme
Free parking
Company pension
On-site parking

Full job description

Are you an experienced F&B / restaurant / bar manager looking for your next challenge in one of the UK's most stunning destinations?

We are seeking an exceptional Operations Manager to join our management team at our established 4-star hotel and spa in the heart of the Lake District. This is a fantastic opportunity for a passionate and hands on hospitality professional to take a leading role in driving operational excellence, guest satisfaction and team engagement across the hotel.

Working closely with the General Manager, you will be responsible for the day-to-day operation of the hotel, ensuring the highest standards of service are consistently delivered across all departments.

About the Role

As Operations Manager, you will oversee the performance of key operational areas including Front Office, Food & Beverage, Housekeeping and Guest Services. You will lead by example, inspiring teams to deliver memorable guest experiences while achieving business objectives and financial targets.

The successful candidate will be highly visible within the operation, supporting department heads, developing talent, and ensuring a culture of excellence throughout the hotel.

Key Responsibilities

  • Support the General Manager in the overall management of the hotel operation.
  • Lead, coach and develop departmental managers and their teams to achieve exceptional service standards.
  • Ensure the delivery of outstanding guest experiences and maintain excellent guest satisfaction scores.
  • Drive operational efficiency and productivity across all departments.
  • Monitor and control departmental costs in line with budgetary targets.
  • Ensure compliance with all health & safety, food safety and company policies.
  • Assist in the development and implementation of revenue growth initiatives.
  • Conduct regular operational reviews and performance meetings.
  • Manage guest feedback effectively, resolving issues promptly and professionally.
  • Support recruitment, training and succession planning across the business.
  • Act as Duty Manager as required and provide senior management cover in the absence of the General Manager.

What We're Looking For

  • Previous experience as a Department Head within a quality hotel environment.
  • Strong understanding of Food & Beverage operations.
  • Proven experience leading large, multi-department teams.
  • Commercial awareness with experience managing budgets, labour costs and profitability.
  • Outstanding leadership and communication skills.
  • Passion for delivering exceptional guest service.
  • Ability to perform effectively in a fast-paced environment.
  • Strong organisational and problem-solving capabilities.
  • Knowledge of health, safety and compliance requirements within hospitality.
  • Flexibility to work weekends and evenings when required.

What's in it for You?

  • Competitive salary.
  • Performance-related bonus scheme.
  • Employee discounts on accommodation, food and beverage.
  • Complimentary leisure club membership.
  • Enhanced holiday entitlement.
  • Pension scheme.
  • Ongoing training and development opportunities.
  • Career progression within a growing hospitality business.
  • Employee assistance programme.
  • Free on-site parking.

About Us

Nestled in the heart of the Lake District, our 4-star hotel combines exceptional hospitality, luxurious accommodation and outstanding guest experiences. We pride ourselves on delivering warm, genuine service and creating memorable stays for every guest.

If you are a driven hospitality professional with a passion for operational excellence and people development, we would love to hear from you.

Apply Today

Join our team and play a pivotal role in shaping the future success of one of the Lake District's leading hospitality destinations.

Pay: From £35,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Ability to commute/relocate:

  • Watermillock CA11 0JJ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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