Skip to main content
Post your CV and find your next job on Indeed!

Hospitality jobs in Winton East

Sort by: -
    • Operational experience, preferably in coaching hotels within travel or the hospitality sector.
    • The Waverley Castle Hotel in Melrose is a 77-bedroom hotel,…
    • Passion for hospitality and creating magical guest experiences.
    • Serve breakfast and lunch in a high-volume buffet-style environment.
    • Paid travel to the ship.
    • ✔ Minimum 2 years' experience in a bar and/or restaurant environment.
    • ✔ Excellent customer service skills.
    • 40–45 hours per week on a zero-hours contract.
    • Proven experience in hospitality or bar service.
    • Enthusiasm for Moroccan culture or hospitality is a plus.
    • Manage bar stock levels and assist with inventory…
    • Run the bar, making drinks, cocktails, teas & coffees.
    • Help with the day-to-day cleaning and organisation of the bar.
    • Good knowledge of running a bar.
    • 24 hrs per week, including alternate weekends (includes paid breaks).
    • Excellent inductions, training and ‘on the job’ support.
    • Have at least 3 years restaurant experience.
    • Must be well presented, confident, friendly with good customer service skills.
    • Great salary plus amazing gratuity.
    • Proven Executive Housekeeper, Head Housekeeper, or equivalent senior housekeeping leadership role within a 5-star luxury hospitality or wellness environment.
    • NVQ level 3 in professional cookery or hospitality supervision.
    • Full training for new coaches and support to achieve teaching qualification.
    • Atlas Contract Furniture Ltd specializes in manufacturing high-quality, bespoke furniture for commercial and hospitality environments.
    • Experience in high end hospitality in a guest facing role.
    • Ensure you are an expert in our product knowledge and the local area for fine dining and other five-…
    • A passion for hospitality and providing outstanding customer service.
    • Proven experience in supervising a team within a hospitality or food service environment.
    • Lunch provided on all shifts.
    • PERMANENT FULL TIME WAITING STAFF REQUIRED.
    • We open a handfuls of evenings a year throughout the Summer holidays.
    • Partner with UK, DACH, and Export sales teams to embed hospitality-focused growth plans.
    • Drive revenue growth through hotel groups, resorts, residential…
    • A solid understanding of hospitality principles and customer service excellence is crucial.
    • The ideal candidates will possess a passion for hospitality, be able…

Job Post Details

Hotel General Manager - job post

Alfa Holiday Group
Bournemouth BH2 6EN
£50,000 a year - Full-time

Job details

Pay

  • £50,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Bournemouth BH2 6EN

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Sick pay
  • Employee assistance programme

Full job description

Alfa Holiday Group has an opportunity for a Hotel General Manager to join our team based at our The Norfolk Royale Hotel, Bournemouth.

The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Holidays, Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

The Hotel General Manager Role:

The Waverley Castle Hotel in Melrose is a 77-bedroom hotel, catering primarily for Coach Guests. As a Hotel General Manager, you will report to the Regional Manager and be required to work within the operational and fiscal guidelines set by the Alfa Leisureplex Group. These are designed to enable efficient, well-budgeted and comfortable guest-friendly hotels. You will be responsible for all aspects of running the hotel and will be expected to buy into the employee ownership ethos and operate according to company policy, demonstrating the highest professional standards in all aspects of work.

This role would be suited to a candidate with Hotel Management experience or a comparable managerial role. We would consider and encourage applicants with a hospitality background who are looking to take the next steps in their careers.

This role offers a base salary of £50,000 per annum dependent on the candidate, as well as being part of the Hotel Managers Annual Bonus scheme. Live in accommodation within the Hotel can be considered if required alongside a number of other benefits.

Key Tasks:

  • Working proactively with all key stakeholders to maximise guest satisfaction and comfort
  • Delivering a positive and responsive approach to enquiries and problem resolution
  • To ensure the security of the hotel building and other company assets (including stock and cash)
  • Ensuring the Health and Safety standards of the Hotel are maintained at all times
  • Leading your team including your Assistant Manager, Heads of Departments and colleagues to ensure the smooth running of the hotel
  • Recruitment, selection, on-boarding and training of all new employee owners
  • Ensure that company standards are maintained in all areas of the operation including
  • Making recommendations for improving the building either repairs or investment
  • Running a guest friendly and profitable hotel unit

The Ideal Candidate:

  • Operational experience, preferably in coaching hotels within travel or the hospitality sector
  • Strong problem-solving capabilities
  • Experience controlling a budget and managing a P&L
  • A demonstrable record of delivering exceptional customer service
  • Willing to work a flexible schedule including evenings, weekends and bank holidays
  • Excellent level of English
  • Food hygiene and health and safety knowledge
  • Able to effectively prioritise and balance guest expectations with business requirements
  • Willing to work towards and promote the Group’s Core Values

Personal Attributes:

  • Excellent attention to detail
  • Strong leadership skills
  • Resilient and able to hit deadlines consistently
  • Flexible approach to work
  • Proactive and willing to use your own initiative
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Benefits of being an employee owner:

  • Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 last year)
  • Funding for any relevant training courses to aid your development
  • Job Security – our employee-owned status provides better job security, as we can't be sold to another company
  • 31 days annual leave
  • Support and continuous development opportunities
  • Competitive occupational sick pay scheme
  • Fantastic discounts on our holidays and hotel stays
  • Employee assistance programme - Health Assured
  • Length of service rewards
  • Employee meals
  • Reward, recognition and engagement programs
  • Annual pay reviews in April each year

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Hotel General Manager role click ‘apply’ today. We’d love to hear from you!

Let Employers Find YouUpload Your Resume